Night Porter & Guest Services Lead (Live-In)

Night Porter & Guest Services Lead (Live-In)

Part-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
The Devonshire Arms

At a Glance

  • Tasks: Ensure guests feel safe and cared for during the night while supporting hotel operations.
  • Company: The Devonshire Arms Hotel, a welcoming and friendly environment.
  • Benefits: Live-in accommodation, free uniform, and part-time hours.
  • Other info: Flexible part-time role with opportunities to grow in hospitality.
  • Why this job: Join a supportive team and make a difference in guests' overnight experiences.
  • Qualifications: Strong communication skills and a caring attitude towards guests.

The predicted salary is between 11.7 - 14.3 £ per hour.

The Devonshire Arms Hotel, Bolton Abbey, is seeking a Night Porter to join our team.

You will help guests feel safe, cared for, and well looked after overnight while supporting the smooth running of the hotel.

This part-time role runs 27 hours over 3 nights per week, 10pm–7am, with live-in accommodation and a free uniform.

You will perform reception duties, maintain front-of-house cleanliness, and assist in emergencies.

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Night Porter & Guest Services Lead (Live-In) employer: The Devonshire Arms

The Devonshire Arms Hotel offers a unique opportunity for those looking to thrive in a supportive and welcoming environment. With live-in accommodation, a free uniform, and a commitment to employee growth, we prioritise the well-being of our staff while ensuring they play a vital role in creating memorable experiences for our guests. Join us in a picturesque location where your contributions are valued and rewarded.

The Devonshire Arms

Contact Details:

The Devonshire Arms Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Porter & Guest Services Lead (Live-In)

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at The Devonshire Arms and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Night Porter & Guest Services Lead (Live-In)

Communication Skills
Attention to Detail
Time Management
Teamwork
Problem-Solving Skills
Adaptability
Empathy

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Devonshire Arms that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Devonshire Arms.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Devonshire Arms get a sense of who you are beyond your experience!

How to prepare for a job interview at The Devonshire Arms

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Devonshire Arms and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.