At a Glance
- Tasks: Support digital transformation projects by analysing and documenting business requirements for Salesforce.
- Company: Join one of the UK's most well-known charities making a real difference.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on Agile methodologies and career development.
- Why this job: Be part of impactful projects that enhance technology solutions for a good cause.
- Qualifications: Experience as a Business Analyst with Salesforce and strong communication skills.
The predicted salary is between 49500 - 60500 £ per year.
- Hybrid working 2 days per week in the office
- We are recruiting for an experienced
Business Analyst with Salesforce experience on behalf of our client, one of the UKs most well known charities, to support a range of technology and digital transformation projects.
They are looking for a Business Analyst with experience working across Salesforce and CRM platforms, translating business requirements into clear technical solutions and supporting end-to-end delivery.
You will work closely with business stakeholders, Salesforce Administrators, Developers, UX, QA and integration teams to understand business needs, gather requirements and ensure technology solutions are delivered effectively.
The role will involve facilitating workshops, mapping business processes, defining user stories, supporting testing and identifying opportunities to improve existing systems and processes.
Key Responsibilities
- Gather, analyse and document business requirements, particularly relating to Salesforce enhancements, CRM and system integrations.
- Work closely with Salesforce Administrators and Developers to translate business needs into technical requirements.
- Facilitate stakeholder workshops and discovery sessions.
- Create and refine user stories, acceptance criteria, process maps and delivery documentation.
- Support Agile delivery teams, backlog refinement and prioritisation.
- Analyse Salesforce data, business processes and system integrations to identify improvements.
- Support testing and User Acceptance Testing (UAT), ensuring solutions meet business requirements.
- Work collaboratively with technical and non-technical stakeholders across multiple projects.
Skills & Experience
- Proven experience working as a Business Analyst within technology, digital or systems projects.
- Working experience with Salesforce, ideally supporting enhancements, CRM functionality
- Experience gathering and documenting business and technical requirements.
- Ability to work closely with Salesforce Administrators, Developers and wider technical teams.
- Strong knowledge of Agile/Scrum methodologies and delivery environments.
- Experience producing user stories, acceptance criteria, process flows and requirements documentation.
- Understanding of system integrations, APIs and data flows
- Excellent stakeholder management, workshop facilitation and communication skills.
- Experience using Jira, Confluence or similar delivery tools would be beneficial.
Sponsorship is currently not available with this client.
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Business Analyst (Salesforce) in London employer: The Developer Link
As a leading global digital agency located in the heart of Central London, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our employees benefit from a competitive salary, a comprehensive benefits package, and the opportunity to work on cutting-edge digital and AI projects, all while enjoying a hybrid work model that promotes work-life balance. With a strong focus on professional development, we provide ample growth opportunities for our team members to advance their careers in a fast-paced and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (Salesforce) in London
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We think you need these skills to ace Business Analyst (Salesforce) in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at The Developer Link, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at The Developer Link
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with The Developer Link’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
