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- Tasks: Manage security and soft services for a world-renowned design museum.
- Company: Join the Design Museum, a global cultural destination in Kensington.
- Benefits: Enjoy 25 days leave, flexible working, and great staff discounts.
- Other info: Opportunity to support sustainability initiatives and develop your career.
- Why this job: Be part of a team that ensures safety and enhances visitor experiences.
- Qualifications: Experience in security or facilities management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The Design Museum is one of the world’s leading museums dedicated to contemporary design in all its forms, from architecture and fashion to graphics, product and industrial design. Founded by Sir Terence Conran in 1989, the museum has grown from a pioneering gallery in the basement of the V&A to a global cultural destination welcoming over a million visitors annually. Their vision is bold: a world in which design enables this planet and its inhabitants to thrive. As a registered charity, the Design Museum champions the transformative potential of design through exhibitions, learning programmes and partnerships that inspire, challenge and empower.
MRG are delighted to be partnering with the Design Museum to appoint an Estates Services Manager, a pivotal role in ensuring the smooth operation and security of the Design Museum’s iconic Grade II* listed building in Kensington. Reporting to the Head of Estates, this hands-on position oversees the delivery of security and soft services, ensuring a safe, clean and welcoming environment for staff and visitors.
- Managing security operations and systems, including CCTV, alarms and access control, in collaboration with contracted service partners.
- Overseeing soft services contracts such as cleaning, waste management and pest control, ensuring high standards and cost-effective delivery.
- Developing and implementing emergency response plans and supporting business continuity.
- Working closely with internal teams to support exhibitions, commercial events and front-of-house operations.
- Monitoring health and safety compliance, conducting risk assessments and implementing measures to mitigate risks.
- Supporting sustainability initiatives, including waste reduction and environmental best practice.
You’ll bring demonstrable experience in security, estates or facilities management, with strong technical knowledge and a proactive, detail-oriented approach. You will have experience managing external contractors and delivering operational excellence in a high-footfall environment. Excellent communication and stakeholder management skills are essential, alongside a commitment to safety, service and sustainability.
The Design Museum offers a competitive benefits package, including:
- 25 days annual leave (plus bank holidays and Christmas Eve)
- Defined contribution pension scheme (8% total contributions)
- Flexible and hybrid working arrangements
- Season ticket and tenancy deposit loans
- Cycle to work scheme
- Staff discounts and development opportunities
- Enhanced maternity and paternity leave
- Employee assistance programme
For a confidential discussion, please contact our advisor Rob Cullum of The Management Recruitment Group. The Management Recruitment Group has been exclusively retained for this campaign. Applications should consist of an up-to-date CV and a supporting statement outlining your suitability and motivations for applying for this position.
Estates Services Manager (Security and Soft Services) Thomas Power at the Design Museum in City of London employer: the Design Museum
Contact Detail:
the Design Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Services Manager (Security and Soft Services) Thomas Power at the Design Museum in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the Design Museum. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the museum's recent exhibitions and initiatives. Show us you’re genuinely interested in their mission and how you can contribute to their vision.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for design show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Estates Services Manager (Security and Soft Services) Thomas Power at the Design Museum in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Services Manager role. Highlight your experience in security and facilities management, and don’t forget to mention any relevant projects or achievements that showcase your skills.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Clearly outline why you’re the perfect fit for this position. Use specific examples from your past experiences that align with the responsibilities mentioned in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and ensure your writing is free of jargon. This will demonstrate your ability to communicate effectively with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this opportunity!
How to prepare for a job interview at the Design Museum
✨Know Your Stuff
Make sure you’re well-versed in the Design Museum’s mission and values. Familiarise yourself with their exhibitions and initiatives, especially those related to security and sustainability. This shows genuine interest and helps you connect your experience to their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in managing security operations and soft services. Think about challenges you faced and how you overcame them, particularly in high-footfall environments. This will demonstrate your hands-on approach and problem-solving abilities.
✨Communicate Clearly
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively managed stakeholders and collaborated with teams in previous positions. This will help convey your ability to work well with others at the museum.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the museum’s future plans. Inquire about their current security measures or sustainability initiatives. This not only shows your enthusiasm but also gives you a better understanding of how you can contribute to their vision.