Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and maintain shop presentation in a vibrant museum environment.
- Company: The Design Museum showcases contemporary design, offering unique products that support its mission.
- Benefits: Enjoy free museum access, discounts, and a pension scheme for casual staff.
- Why this job: Join a creative team, enhance your customer service skills, and work in an inspiring setting.
- Qualifications: Retail experience and a passion for customer service are essential; flexibility is key.
- Other info: Casual hours mean you can balance work with studies; no obligation to accept shifts.
Join to apply for the Casual Retail Sales Assistant role at the Design Museum
Join to apply for the Casual Retail Sales Assistant role at the Design Museum
Get AI-powered advice on this job and more exclusive features.
Overview
The Design Museum is the world’s leading museum devoted to contemporary design in every form from furniture to graphics, and architecture to industrial design. Our shops, including one online, sell a unique selection of classic, beautiful, new, and cutting-edge books, objects and gifts focusing on architecture, furniture and all aspects of design from graphic design to fashion, with every purchase supporting the Design Museum.
Overview
The Design Museum is the world’s leading museum devoted to contemporary design in every form from furniture to graphics, and architecture to industrial design. Our shops, including one online, sell a unique selection of classic, beautiful, new, and cutting-edge books, objects and gifts focusing on architecture, furniture and all aspects of design from graphic design to fashion, with every purchase supporting the Design Museum.
We are currently looking for 6 casual staff available to work weekends, bank holidays, early mornings and late evenings.
Job scope
Reporting to the Shops Supervisor and the Retail Manager, this public-facing role is responsible for serving customers in our three shops, as part of a small team.
With a passion for great customer service, you excel at delivering welcoming and aesthetically pleasing retail environments. Our shops offer a superlative range of products to mirror our collections and exhibitions, and you will relish the opportunity to communicate this message to our visitors in an engaging and well-informed manner.
Job Description
- The full job description/person specification is available to download from our careers portal vacancy posting.
Customer service and Shop Presentation
- Welcome and positively engage every visitor to the museum shops and consistently deliver the highest standards of customer service.
- Maintain high visual merchandising standards across all shops, following visual merchandising plans.
- Help exceed all retail sales targets in the shops through proactive interactions with our customers and rapid recall of product knowledge.
Shop operations
- Operate our EPoS system in a secure and efficient manner, including all elements of cash handling and opening/closing till procedures.
- Mitigate against stock shrinkage through remaining alert, ensuring stock is secured and reporting any losses to the management team.
- Maintain housekeeping standards, ensuring all stock, display equipment, and retail fixtures are clean and tidy, and that point-of-sale information is accurate and in pristine condition.
- Be fully aware of and actively promote our climate-conscious values to visitors.
Stock management
- Regularly replenish shopfloor displays, maintaining high standards of visual presentation, and assist with stock movement from the stockroom.
- Assist with deliveries, ensuring that stock is safely and neatly stored in the stockroom and that relevant paperwork is completed accurately and without delay.
- Help maintain the accuracy of the EPOS System by ensuring stock is processed correctly at the till, and that customer returns, write-offs, markdowns, price changes and supplier stock returns are administered according to retail guidelines.
Person specification
Essential – Knowledge, Experience & Skills
- Experience of working in a retail environment, or similar.
- Confidence and ability to proactively sell in busy environments and exceed targets.
- Excellent interpersonal skills, with a passion for delivering great customer service.
- Good visual merchandising skills and excellent recall of product knowledge.
- Flexible approach to a range of retail tasks such as fulfilling online orders and stockroom duties.
- Team-spirited.
Pay rate: ÂŁ14 + ÂŁ1.69 holiday pay per hour
Hours: Variable week to week. We are seeking staff who are available to work weekends, evenings, and bank holidays.
Location: This role is based on-site at the museum.
The casual arrangement operates in the following way: the museum will contact you to notify you of potential opportunities to work. However, there is no obligation on the museum to offer work to you, and no obligation on you to accept such work as may be offered.
The museum offers casual staff:
- Free access to the museum exhibitions
- Discounts at the museum
- Design Museum Pension Scheme (subject to meeting minimum earnings requirement)
- Free tickets, when available, to museum events/talks
Closing Date: Sunday 3 August, midnight
Interviews: Thursday 14 August and Friday 15 August
Application process
For all the latest job vacancies at the Design Museum, please visit our Careers page to apply via our online portal: https://careers.designmuseum.org/vacancies
If you encounter any issues while completing your application, please email peopleteam@designmuseum.org before the vacancy closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at the Design Museum by 2x
Sign in to set job alerts for “Retail Sales Assistant” roles.
London, England, United Kingdom 1 month ago
Retail Sales Associate – 16hrs Per Week (Regent Street)
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
Sales Assistant – 12 Hours – Sweaty Betty
London, England, United Kingdom 1 day ago
SALES ASSISTANT (30 hours, Canary Wharf)
London, England, United Kingdom 4 weeks ago
Sales Assistant Full Time – Max Mara Selfridges London
London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
Full Time Sales Assistant, Footwear Department, Selfridges London
London, England, United Kingdom 5 days ago
Full-Time Sales Assistant (Duke of York) in City of London
City Of London, England, United Kingdom 3 weeks ago
Full Time Sales Assistant, Ladies Footwear, Liberty London
London, England, United Kingdom 1 week ago
Sales Assistant (M/F) Full time – London
London, England, United Kingdom 5 days ago
Sales Assistant (40 hours) – Central London
London, England, United Kingdom 5 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
Sales Assistant (40 hours) – North London
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 year ago
SALES ASSISTANT (40 hours Fix Term, Oxford St.)
London, England, United Kingdom 3 weeks ago
Retail Sales Associate (32 hours, Regent Street)
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Sales Assistant (40 hours) – East London
London, England, United Kingdom 1 week ago
32hr Sales Assistant, Footwear Department, Selfridges London
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 5 months ago
Sales Assistant Full Time – Max Mara Flagship Store London
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 months ago
SALES ASSISTANT (12 hours, fixed term- Fouberts)
London, England, United Kingdom 2 weeks ago
SALES ASSISTANT (12 hours, fixed term- Fouberts)
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Casual Retail Sales Assistant employer: the Design Museum
Contact Detail:
the Design Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the Design Museum's collections and exhibitions. This knowledge will not only help you engage with customers but also demonstrate your genuine interest in the role during any conversations or interviews.
✨Tip Number 2
Practice your customer service skills in busy environments. Since this role requires proactive selling, consider volunteering or taking part-time roles in retail settings to build your confidence and ability to exceed sales targets.
✨Tip Number 3
Showcase your visual merchandising skills by creating a portfolio of your work. If you've previously worked in retail, gather photos or examples of displays you've created to share during your interview, highlighting your eye for aesthetics.
✨Tip Number 4
Be flexible with your availability. The museum is looking for staff who can work weekends, bank holidays, and evenings, so emphasising your willingness to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Casual Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Casual Retail Sales Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully engaged with customers and contributed to a positive shopping experience.
Highlight Visual Merchandising Experience: If you have experience in visual merchandising, make sure to mention it. Discuss any relevant skills or experiences that demonstrate your ability to maintain high visual standards in a retail environment.
Tailor Your Application: Customise your CV and cover letter for this specific role at the Design Museum. Use keywords from the job description and express your passion for design and the museum's mission to create a strong connection with the employer.
How to prepare for a job interview at the Design Museum
✨Show Your Passion for Design
Make sure to express your enthusiasm for contemporary design during the interview. The Design Museum values candidates who are genuinely interested in their products and exhibitions, so share any personal experiences or knowledge you have about design.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to engage with customers positively and how you handle challenging situations, as this role requires a strong focus on customer interaction.
✨Familiarise Yourself with Visual Merchandising
Since maintaining high visual merchandising standards is crucial, brush up on basic visual merchandising principles. Be ready to discuss how you would create appealing displays and maintain shop presentation to attract customers.
✨Be Ready for Teamwork Questions
As this role involves working closely with a small team, be prepared to answer questions about teamwork. Think of examples where you've successfully collaborated with others, and how you contribute to a positive team environment.