UK Expertise Lead – BoxTop Support & Service Delivery

UK Expertise Lead – BoxTop Support & Service Delivery

Full-Time On-site
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Descartes Systems Group Inc. is seeking a senior leader to own and develop the UK Expertise Centre for BoxTop, a critical freight and supply chain software platform. You will drive 24/7 service resilience, incident management, and escalation processes to meet SLAs and customer expectations. You will mentor a technical support team, improve diagnostic documentation, and collaborate with Product, R

UK Expertise Lead – BoxTop Support & Service Delivery employer: The Descartes Systems Group Inc.

Descartes is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead a talented team in a supportive environment. Located in the UK, you'll be part of a critical operation that not only values your contributions but also encourages a healthy work-life balance and offers flexible working arrangements.

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Contact Details:

The Descartes Systems Group Inc. Recruitment Team