Practice Manager - The Dermatology Vet in Glasgow

Vet Dermatology Referrals are seeking a full-time Practice Manager to join The Dermatology Vets, a well-established specialist referral clinic based in the historic Ibrox area of Glasgow. Operating from a beautiful heritage stone building, our clinic has been at the forefront of veterinary dermatology for over 25 years, supporting first opinion practices and their clients with expert referrals for a wide range of skin and ear conditions in dogs and cats. With a team bringing over 50 years of combined experience, we are proud of our reputation for clinical excellence and dedicated patient care.

Due to an internal promotion, we are now looking for a driven and enthusiastic Practice Manager to oversee the day-to-day running of the clinic. You will work closely with a supportive admin team who manage reception, debt, and insurance processes, ensuring smooth and efficient operations within a close-knit environment. This role requires strong communication skills, excellent attention to detail, and the ability to think ahead, adapt, and continuously improve processes.

As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.

• Support admin team
• Oversee the day-to-day running of the clinic
• Manage reception, debt, and insurance processes
• Managing budgets and P&L's
• Financial Reporting to business
• 40 hours per week across 4/5 days

You Might Be a Great Fit If… You are looking for an opportunity to start your management journey in Veterinary. Previous Veterinary experience is not required but management experience is at a Supervisory level or above. You’ll bring:

• Proven experience in a management/Supervisory role, ideally within healthcare, veterinary, or service-led environments
• Strong people management skills, including performance management and team development
• Good operational and organisational capability, with the ability to manage competing priorities
• Experience handling complaints, change, and complex situations with confidence
• Strong communication and stakeholder management skills

At IVC Evidensia, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:

• A key leadership role with responsibility for operational performance and team culture
• Clear career pathways with progression opportunities into senior practice or regional leadership roles
• Ongoing learning and development to support leadership and professional growth
• A collaborative, values-led culture focused on care, community, and continuous improvement

What We Offer Our Team:

• 6.8 weeks annual leave including bank holidays
• Healthcare Cash Plan
• Cycle to Work scheme
• Green Cars salary sacrifice scheme
• Voluntary benefits: choose from a range of benefits to suit you
• Discounted staff pet care
• Access to discounts/cashback with hundreds of participating retailers
• Up to £37,000 pa DOE