F&B Supervisor

F&B Supervisor

Full-Time On-site
The Derby London City

Join The Derby London City, Curio Collection by Hilton The Derby London City, Curio Collection by Hilton joins an existing portfolio of award-winning hotels owned by Dominus and managed by Dominus Hospitality. Opened in April 2026 the hotel joined Hilton's prestigious Curio Collection in the UK, a global set of remarkable upper upscale hotels handpicked for their unique character and personality - each one a part of the fabric of the city it calls home. In the heart of London's historic financial district, “The Derby” resonates with charm and sophistication. The name, inspired by the iconic bowler hat – affectionately known as a “Derby” – pays homage to the City's storied banking heritage. The Derby offers 234 contemporary bedrooms, including 13 suites with panoramic city views. Guests can enjoy modern British dining with a twist at Rycrofte's Restaurant, Coffee House and Bar, with options for private dining. The hotel also features boardroom-style meeting spaces for 10–20 delegates, fully equipped with the latest technology, all in the heart of London's Square Mile. What we offer Staff rate across all Hilton brands and across the Dominus hotel portfolio Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply) Additional annual leave entitlement based on length of service Impact Day, paid day to support your charity of choice Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands Staff events and recognition schemes Access to Employee Assistance Program (EAP) Season Travel Ticket Loan Cycle To Work Scheme Refer A Friend Scheme – get rewarded when they join the team A collaborative team culture where people thrive together and a place where you can be your true authentic self About The Role As Food & Beverage Supervisor at The Derby London City, you will play a key role in delivering exceptional guest experiences across our Food & Beverage outlets. Working closely with the Food & Beverage management team, you will supervise daily operations, lead by example on the floor and support team members in delivering consistently high standards of service. This is a hands-on role where you will contribute to team development, guest satisfaction and the commercial success of the department, while ensuring Hilton brand standards are maintained. Key Responsibilities Supervise the day-to-day Food & Beverage operation, ensuring exceptional service and a seamless guest experience across all outlets. Lead, motivate and support team members during shifts, allocating duties and providing ongoing coaching and guidance. Deliver warm, attentive and personalised service, confidently handling guest enquiries, feedback and concerns. Maintain excellent food and beverage product knowledge, supporting the team with recommendations, upselling and promotional initiatives. Support departmental performance and guest satisfaction objectives, including Stay Experience scores and quality standards. Ensure service areas, menus, tills and promotional materials are accurately maintained and presented to a high standard. Support stock management, ordering, stock takes and inventory control, helping minimise waste, breakages and unnecessary costs. Ensure accurate order processing, cash handling and payment procedures in line with company policies. Maintain excellent standards of cleanliness, food hygiene, Health & Safety and compliance throughout the operation. Work collaboratively with the Kitchen and wider hotel teams to ensure smooth service and operational efficiency. Identify opportunities to improve service standards, team performance and departmental processes. Demonstrate flexibility by supporting different Food & Beverage outlets and operational requirements as needed. About You Previous experience in a Food & Beverage role within a hotel, restaurant or similar hospitality environment , with experience leading or taking responsibility for a shift or team. Passionate about hospitality and delivering exceptional guest experiences, with a warm and engaging personality. Confident supporting, motivating and coaching others, with strong communication and interpersonal skills. Good food and beverage knowledge, including basic barista skills, cocktail preparation and wine service. Organised, proactive and solutions-focused, with the ability to remain calm and prioritise effectively in a busy environment. Commercially aware, with an understanding of upselling, stock control and operational efficiency. A positive, hands-on team player with the flexibility to work different shifts according to business needs. Experience with hospitality systems such as Shiji, Fourth or similar would be an advantage, alongside previous Hilton experience or a relevant qualification such as WSET Level 2. Ready to be part of something remarkable? If you are passionate about hospitality, creativity, and delivering exceptional guest experiences, we want to hear from you. Apply now and join The Derby London City. TPBN1_UKCT

F&B Supervisor employer: The Derby London City

Omni Facilities Management is an exceptional employer, offering a vibrant work culture where teamwork and enthusiasm are at the forefront. With opportunities for career progression through management programmes and flexible learning courses, employees can thrive in their roles while enjoying benefits such as two weekly payments, up to 28 days of paid holiday, and substantial retail discounts. Join us in providing outstanding service to renowned hotel groups and be part of a supportive team that values your growth and well-being.

The Derby London City

Contact Details:

The Derby London City Recruitment Team