Client Project Senior Associate in Wrexham

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits
• Pension
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

A Client Project Senior Associate in the Client Services Department is responsible for managing multiple projects for the duration of the project lifecycle related to technology-driven client change activities across DTCC Solutions products. The position requires an experienced professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to thrive in a fast-paced, team-oriented, client-solutions-driven environment.

Your Primary Responsibilities:

• Responsible for independently acting as the Client Project Manager on moderately complex client migration projects for the duration of the project life-cycle from initiation through to closure in order to meet the project’s objectives and stakeholders’ expectations.
• Support the Program Manager and Senior Client Project Manager by performing various aspects of the project management lifecycle for more complex client migration projects.
• Work closely with stakeholders to plan and develop the project plan, scope, deliverables, required resources, and timing for assigned projects.
• Proactively manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed; identify the ‘path to green’.
• Follow the project governance structure; processes and procedures for maintaining proactive project management oversight and decision-making support throughout the entire project life cycle.
• Be accountable for the overall delivery of the project against the established business goals and objectives through effective motivation and management of key delivery stakeholders.
• Capture stakeholder needs and expectations, gain and maintain stakeholder support, and mitigate conflict.
• Adhere to project management methodologies, standards and tools as defined by Client Services.
• Identify and manage risks, issues, opportunities, threats, and dependencies on own projects and partner with the Program Manager and Senior Client Project Manager to manage them across the client services portfolio of initiatives.
• Produce and maintain project reports for stakeholders, including Senior Management and Board Members, to provide transparency, assurance and facilitate decision-making.
• Lead project team meetings ensuring that project obstacles, issues and risks are surfaced, documented and addressed.

NOTE: The Primary Responsibilities of this role are not limited to the details above.

Leadership Competencies Needed for Success:

• Influencing: Builds trust with stakeholders to develop long-term relationships. Convinces others on key topics by presenting persuasive arguments and alternative approaches.
• Accountability: Takes personal accountability to drive work forward. Goes above and beyond by investing their energy to realize departmental goals. Establishes expectations for others to deliver on their promises.
• Communication: Presents information clearly in writing and orally in group settings. Communicates openly keeping everyone across the organization informed.
• Organisation Savvy: Collaborates well within and across teams. Understands the needs of key stakeholders. Takes advantage of both formal and informal networks to get work done.

Qualifications:

• Minimum of 6 years related experience
• Bachelor's degree preferred or equivalent experience.

Talents Needed for Success:

• Experience in Financial Services Industry preferred
• Prince2, Project Management Professional (PMP), Certified Scrum Master (CSM) or related Project Management certification preferred.

We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex.