Lead IT Security Engineer (Zscaler)

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Competitive compensation, including base pay and annual incentive.

Comprehensive health and life insurance and well-being benefits.

Pension.

Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing).

Role Overview

We are seeking a dedicated and skilled Lead IT Security Engineer to join our team. The ideal candidate will have a strong background in network security, cloud technologies, and hands-on experience with Zscaler products. As a Lead Zscaler Security Engineer, you will be responsible for providing technical support and ensuring the smooth operation of Zscaler solutions.

Primary Responsibilities:

• Provide technical support for Zscaler products (ZIA, ZPA, ZDX), including troubleshooting and resolving issues.
• Monitor and maintain the health and performance of Zscaler solutions.
• Collaborate with support teams to understand their technical needs and provide effective solutions.
• Assist in the deployment and configuration of Zscaler products.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Document technical issues and solutions for knowledge sharing and future reference.
• Stay up to date with the latest Zscaler features, updates, and industry trends.
• Work closely with the engineering and product teams to escalate and resolve complex issues.

Qualifications:

• Bachelor's degree and/or equivalent experience.
• Minimum 5 years of Cybersecurity related experience.

Skills and Talents:

• Hands-on experience with Zscaler products (ZIA, ZPA, ZDX).
• Strong understanding of networking protocols and security best practices.
• Excellent communication and interpersonal skills.
• Critical thinking and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Experience with Data Protection Technologies: Endpoint & Web DLP, CASB.
• Knowledge of Network Security: Secure Web Gateways, SASE, Firewalls, IDS/IPS.

We offer top-class training and development to help you succeed in our organization!

DTCC is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are provided for individuals with disabilities. Please contact us to request accommodation.