Client Connectivity Services Senior Analyst in Wrexham

Client Connectivity Services Senior Analyst in Wrexham

Wrexham Full-Time 21500 - 23500 £ / year (est.) No working from home possible
The Depository Trust & Clearing Corporation (DTCC)

At a Glance

  • Tasks: Connect clients to DTCC, automate data transfer, and ensure timely delivery.
  • Company: DTCC is a leader in financial market innovation, dedicated to employee growth and success.
  • Benefits: Enjoy a salary of £25,000-£27,000, health insurance, pension, and flexible work options.
  • Other info: We value diversity and provide reasonable accommodations for individuals with disabilities.
  • Why this job: Join a supportive team, work on innovative projects, and make a real impact in finance.
  • Qualifications: Bachelor's degree preferred; 2 years of related experience required.

The predicted salary is between 21500 - 23500 £ per year.

Client Connectivity Services Senior Analyst

Join to apply for the Client Connectivity Services Senior Analyst role at The Depository Trust & Clearing Corporation (DTCC)

Job Description

Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay And Benefits

  • Salary range £25,000-£27,000 per annum with bonus
  • Comprehensive health and life insurance and well-being benefits
  • Pension
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

The Impact You Will Have In This Role

The Client Connectivity Services Senior Analyst works in DTCC's Client Connectivity Services team, responsible for connecting clients to DTCC to automate data transfer via various protocols and network options, configure data delivery for DTCC products, and ensure data is delivered accurately and timely. You will execute routine and complex tasks, delivering excellent client experience throughout the client lifecycle.

Your Primary Responsibilities

  • Gather and validate data from clients to establish connections to DTCC’s network and support lifecycle changes
  • Implement network and authentication configurations with internal teams
  • Perform data delivery configurations and verifications following procedures
  • Resolve client queries by navigating internal stakeholders
  • Manage client expectations within defined turnaround times

Qualifications

  • Bachelor's degree preferred or equivalent experience
  • Minimum of 2 years related experience

Talents Needed For Success

  • Excellent communication skills (oral and written) and customer service skills
  • Strong analytical and problem-solving skills
  • Well organized, able to prioritize, meet deadlines, and identify process risks
  • Knowledge of transfer protocols (FTP/S, SFTP, IBM MQ, Connect: Direct) and computing systems (Linux/Unix, IBM Mainframe)
  • Good understanding of IT networking

We offer top-class training and development to help you become an asset in our organization! We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are provided for individuals with disabilities upon request.

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Client Connectivity Services Senior Analyst in Wrexham employer: The Depository Trust & Clearing Corporation (DTCC)

At DTCC, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training and development opportunities, competitive compensation, and a flexible hybrid work model that promotes work-life balance. Join us in shaping the future of financial markets while being part of a diverse community that values your contributions and well-being.

The Depository Trust & Clearing Corporation (DTCC)

Contact Details:

The Depository Trust & Clearing Corporation (DTCC) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Connectivity Services Senior Analyst in Wrexham

Tip Number 1

Familiarise yourself with the specific data transfer protocols mentioned in the job description, such as FTP/S, SFTP, and IBM MQ. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your technical expertise during interviews.

Tip Number 2

Network with current or former employees of DTCC on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and the Client Connectivity Services team, which can be invaluable during your interview.

Tip Number 3

Prepare to discuss real-life scenarios where you've successfully resolved client queries or managed expectations. This will showcase your customer service skills and problem-solving abilities, which are crucial for the role.

Tip Number 4

Research DTCC's recent projects and innovations in the financial markets. Being knowledgeable about their initiatives will allow you to ask insightful questions during your interview, showing your genuine interest in the company and the role.

We think you need these skills to ace Client Connectivity Services Senior Analyst in Wrexham

Excellent Communication Skills
Customer Service Skills
Analytical Skills
Problem-Solving Skills
Organisational Skills
Time Management
Knowledge of Transfer Protocols (FTP/S, SFTP, IBM MQ, Connect: Direct)

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Client Connectivity Services Senior Analyst role. Emphasise your communication skills, analytical abilities, and any experience with data transfer protocols or IT networking.

Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role at DTCC. Mention specific projects or experiences that demonstrate your ability to deliver excellent client service and manage expectations effectively.

Highlight Relevant Experience:In your application, clearly outline your previous roles and responsibilities that relate to the job description. Focus on your experience with data delivery configurations, client interactions, and any technical skills that are pertinent to the position.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at The Depository Trust & Clearing Corporation (DTCC)

Showcase Your Communication Skills

As the role requires excellent communication skills, be prepared to demonstrate your ability to articulate complex ideas clearly. Practice explaining technical concepts in simple terms, as this will show your potential employer that you can effectively communicate with clients and internal teams.

Highlight Your Analytical Abilities

The position demands strong analytical and problem-solving skills. Be ready to discuss specific examples from your past experiences where you successfully identified issues and implemented solutions. This will help illustrate your capability to handle the responsibilities of the role.

Familiarise Yourself with Relevant Technologies

Make sure you have a good understanding of the transfer protocols and computing systems mentioned in the job description. Brush up on FTP/S, SFTP, and IBM MQ, as well as Linux/Unix and IBM Mainframe. Being knowledgeable about these technologies will give you an edge during the interview.

Prepare Questions for Your Interviewers

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.