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- Tasks: Connect clients to DTCC, manage data delivery, and resolve queries.
- Company: DTCC is a leader in financial market innovation, processing over 100 million transactions daily.
- Benefits: Enjoy a competitive salary, health insurance, flexible work options, and generous leave policies.
- Why this job: Join a supportive team, work on impactful projects, and grow your career in a diverse environment.
- Qualifications: Bachelor's degree preferred; 2 years of relevant experience required.
- Other info: Includes a £3,500 shift allowance and promotes diversity and inclusion.
The predicted salary is between 25000 - 27000 £ per year.
Client Connectivity Services Senior Analyst (1pm-9pm Shift) Join to apply for the Client Connectivity Services Senior Analyst (1pm-9pm Shift) role at The Depository Trust & Clearing Corporation (DTCC) Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and invest in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe you have the skills and drive to make a real impact. We foster a thriving internal community and are dedicated to creating a workplace that reflects the diversity of the world we serve. Benefits include: Salary range £25,000-£27,000 per annum plus bonus Comprehensive health and life insurance, well-being benefits Pension scheme Paid Time Off, Personal/Family Care leave, and other leaves of absence to support your well-being Flexible/hybrid work model: 3 days onsite (Tuesdays, Wednesdays, and a third day of your choosing) and 2 days remote Role Overview The Client Connectivity Services Senior Analyst works within DTCC\’s Client Connectivity Services team, responsible for connecting clients to DTCC through various transfer protocols and network options, configuring data delivery, and ensuring accurate and timely data transmission. You will perform routine and complex tasks, providing excellent client experience throughout the client lifecycle. Primary Responsibilities Gather and validate client data to establish and support network connections and lifecycle changes Implement network and authentication configurations with internal teams Perform data delivery configurations and verifications following procedures Resolve client queries by navigating internal stakeholders Manage client expectations within defined turnaround times Qualifications Bachelor\’s degree preferred or equivalent experience At least 2 years of related experience Skills Needed for Success Excellent communication (oral and written) and customer service skills Strong analytical and problem-solving abilities Organized, able to prioritize, meet deadlines, identify process risks and red flags Knowledge of transfer protocols (FTP/S, SFTP, IBM MQ, Connect: Direct – NDM) Understanding of IT networking and systems (Linux/Unix, IBM Mainframe) Additional Information This role includes an attractive shift allowance of £3,500 per annum. We are an equal opportunity employer valuing diversity and providing reasonable accommodations for individuals with disabilities. Please contact us to request accommodations. About Us DTCC safeguards the financial markets, processing over 100 million transactions daily. We are committed to innovation, resilience, and efficiency in the post-trade lifecycle, supporting flexible work arrangements and promoting diversity. Join us to make a meaningful impact in the financial industry. #J-18808-Ljbffr
Client Connectivity Services Senior Analyst (1pm-9pm Shift) employer: The Depository Trust & Clearing Corporation (DTCC)
Contact Detail:
The Depository Trust & Clearing Corporation (DTCC) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Connectivity Services Senior Analyst (1pm-9pm Shift)
✨Tip Number 1
Familiarise yourself with the specific transfer protocols mentioned in the job description, such as FTP/S, SFTP, and IBM MQ. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your IT networking knowledge, particularly with Linux/Unix and IBM Mainframe systems. Being able to discuss these topics during your interview will show that you have the technical background needed for the position.
✨Tip Number 3
Prepare examples of how you've successfully managed client expectations in previous roles. This will help you illustrate your strong communication and customer service skills, which are crucial for this position.
✨Tip Number 4
Research DTCC's recent projects and innovations in the financial markets. Being knowledgeable about the company’s initiatives will allow you to engage more meaningfully during interviews and show your genuine interest in contributing to their success.
We think you need these skills to ace Client Connectivity Services Senior Analyst (1pm-9pm Shift)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Client Connectivity Services Senior Analyst role. Emphasise your communication skills, analytical abilities, and any experience with transfer protocols or IT networking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or initiatives at DTCC that resonate with you and explain how your background makes you a great fit for their team.
Highlight Relevant Experience: In your application, focus on your previous roles that involved client connectivity, data delivery configurations, or problem-solving in a technical environment. Use concrete examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at The Depository Trust & Clearing Corporation (DTCC)
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Client Connectivity Services Senior Analyst. Familiarise yourself with the key skills required, such as knowledge of transfer protocols and IT networking.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare to demonstrate your oral and written communication abilities. Think of examples where you've successfully resolved client queries or collaborated with teams.
✨Prepare for Technical Questions
Expect questions related to data delivery configurations and network authentication. Brush up on your knowledge of FTP/S, SFTP, and other relevant protocols, as well as your understanding of Linux/Unix systems.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss past experiences where you've identified process risks or solved complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
