Business Marketing Director

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

Pay And Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits
• Pension
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role

Marketing and Communications shapes and promotes DTCC’s brand, messaging and public image across all channels. This team develops and executes strategic marketing campaigns, manages internal and external communications, oversees media relations, and creates content that engages target audiences. Through digital marketing, advertising, public relations, social media, and events, the department works to drive awareness, attract and retain customers or stakeholders, and support overall business goals.

The Director, Marketing Management, Consulting Services is a strategic and hands-on leader responsible for developing and executing results-driven, cross-channel marketing strategies that align with business priorities and deliver measurable impact for DTCC's Consulting Services business. This role leads the creation of integrated programs that build brand awareness, attract and engage target audiences, and drive revenue across the full marketing funnel. A key partner to the business, this leader helps shape market positioning, supports the sales pipeline, and fosters client trust.

Your Primary Responsibilities

• Act as a true ‘business partner’ and participate in strategic discussions with senior management/business leads to support overall business objectives.
• Understand market drivers, competitive landscape and target clients to continuously evolve marketing strategies and maintain a competitive edge.
• Develop and lead integrated multi-channel marketing strategies (e.g. web, email, events, social, paid media, etc.), working directly with DTCC business owners, sales & relationship teams, and other key stakeholders to translate business goals into strategic, measurable marketing goals.
• Specific programs including: Awareness, Acquisition, Expansion and Retention.
• Develop and lead client acquisition programs leveraging top of funnel awareness activity and designed to generate interest, creating measurable impact on sales pipeline and new revenue growth, collaborating with Sales/Relationship Management and Product Management to ensure alignment on all client outreach initiatives.
• Oversee the development of a compelling content and thought leadership program, by deeply understanding the business, synthesizing key insights and partnering with the M&C Content team to draft, refine, and finalize compelling pieces that align to strategic priorities and resonate with target audiences.
• Collaborate with M&C channel leads (Events, PR, Social, Web etc.) and discipline teams (design, content, video etc.) to ensure marketing plans are implemented effectively across all platforms, with consistent measurement and optimization practices.
• Partner with regional marketing counterparts to provide direction on product marketing and demand generation initiatives by region.
• Ensure brand consistency across all touchpoints while bringing creativity and differentiation to how we express the brand in various formats and forums.
• Leverage data and analytics to track program, content and channel performance to identify opportunities for improvement and communicate impact to stakeholders.

Qualifications

• At least 10 years of related experience - general B2B marketing/communications/product marketing experience with proven experience developing and executing insight-driven marketing programs, preferably within or in support of medium to large consulting firms or similar professional organizations.
• Strong understanding of financial services and broader financial ecosystem, with experience developing marketing strategies in a complex, regulated environment.
• Bachelor's degree preferred or equivalent experience.

Talents Needed For Success

• Experience with Marketo preferred, or other marketing automation platforms.
• Strategic Orientation: Approach is strategic and critical thinking oriented. Challenges constructively and drives end-to-end problem solving. Brings an innovative approach to business opportunities, foreseeing problems before they arise, and challenging complacency and the way things have always been done. The ability to create long-term strategies and plans, which reflect a thorough understanding of how the business operates.
• Collaborative Mindset: Effectively communicates a compelling picture of how team goals ladder up to both departmental and organizational priorities. Exceptional ability to build relationships with key stakeholders, both within the Marketing and Communications department and throughout the organization through a strong level of presence, EQ and interpersonal skills.
• Hands-On Operator: A leader who 'rolls up their sleeves' and is not afraid to 'lean-in' to a problem and get involved when the situation requires attention. Leads from the front with energy, drive and a pragmatic, engaged approach to day-to-day execution. Strong detail orientation. Comfortable working in a dynamic, fast-paced, and collaborative culture.
• Drive for Results: Ensures things are getting done at an appropriate pace, impacting business performance at the highest levels. Evoking ownership and accountability, streamlining processes and structure, leveraging technology to drive efficiencies and reallocating resources quickly and flexibly.

We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.