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For Companies At a Glance
- Tasks: Welcome patients, manage bookings, and support the clinical team in a busy dental practice.
- Company: Join a family-owned dental practice focused on patient care and team growth.
- Benefits: Competitive pay, bonus schemes, career development, and a lively team atmosphere.
- Other info: Enjoy regular social events and opportunities for professional training.
- Why this job: Be part of a supportive team and make a real difference in patient experiences.
- Qualifications: Customer service experience and excellent communication skills are essential.
Overview
At The Dental Wellness Centre, we are dedicated to providing patients with the highest standard of care, using cutting-edge techniques and technology. Our expanding practice offers a wide range of treatments including general dentistry, implants, oral surgery, paediatric dentistry, Invisalign, cosmetic dentistry, facial aesthetics, IV sedation and more. As a family-owned and FD training practice, we pride ourselves on fostering a supportive, approachable, and positive working environment where every team member is encouraged to grow and thrive.
Due to one of our valued receptionists relocating, we are now looking for an enthusiastic and professional Dental Receptionist to join our friendly team. This is an excellent opportunity for the right person to step into a key role at a time of growth and expansion.
What We\’re Looking For
- Friendly, approachable, and professional, with a genuine passion for patient care.
- Skilled in providing outstanding customer service – nothing is too much trouble.
- Confident on the phone, with an excellent telephone manner and the ability to handle calls efficiently and warmly.
- Organised and detail-oriented, able to manage a busy front desk and keep the practice running smoothly.
- Productive and proactive, able to multitask in a fast-paced environment while maintaining accuracy.
- A clear communicator, with strong verbal and written communication skills.
- Comfortable using computers, with a willingness to learn our dental software and CRM system.
- Previous dental reception or nursing experience is desirable, but not essential – the right attitude and strong customer service skills are what matter most.
Key Responsibilities
- Welcoming patients and ensuring they feel at ease.
- Handling incoming calls and enquiries with professionalism.
- Managing bookings, recalls, and the appointment system.
- Checking patients in and out, taking payments, and managing records.
- Supporting the clinical team with smooth day-to-day practice operations.
- Assisting with administrative duties and practice marketing/social media when required.
What We Offer
- Competitive pay (£12.50-£13.50 per hour, depending on skills and experience).
- Bonus schemes to reward performance.
- 37.5 hours per week – Monday to Friday, 8:45am–5:15pm.
- A safe, modern working environment with a fully computerised system and headsets.
- A lively, family-feel atmosphere where teamwork is key.
- Career development opportunities, with support for professional growth and training.
- Regular social events to build team spirit.
- The option to join our weekend staff bank at an enhanced rate of pay.
- DBS check provided as part of onboarding.
About You
- Previous customer service/reception/secretarial experience is essential.
- Excellent telephone manner and people skills are a must.
- Enthusiasm for social media and marketing is an advantage.
How to Apply
To apply, please submit via email to krishna@dentalwellnesscentre.co.uk:
1. Your CV
2. A short one-minute video introducing yourself and sharing something about your dream holiday (don’t worry – this isn’t about being formal, just about letting your personality shine!)
If you think you’re the perfect fit for this role, please apply using the above method. Shortlisted applicants will be invited to virtual interviews with our management team (via Microsoft Teams), followed by an in-person visit to our practice.
Start date: As soon as possible.
Join us at The Dental Wellness Centre and become part of a team that values professionalism, positivity, and patient-first care.
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Dental Receptionist employer: The Dental Wellness Centre
Contact Detail:
The Dental Wellness Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Make sure to showcase your personality in that one-minute video! This is your chance to let your enthusiasm for patient care shine through. Remember, they’re looking for someone friendly and approachable, so don’t hold back!
✨Tip Number 2
When you get the chance for a virtual interview, be prepared to discuss how you handle busy front desk situations. Share specific examples of your organisational skills and how you keep things running smoothly under pressure.
✨Tip Number 3
Don’t forget to research The Dental Wellness Centre before your interview! Knowing about their services and values will show that you’re genuinely interested in being part of their team and committed to providing top-notch patient care.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the role.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Show Your Personality: When you create your one-minute video, let your personality shine through! This is your chance to show us who you are beyond your CV, so don’t be afraid to share a bit about yourself and what makes you tick.
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how your background aligns with our values and the role of a Dental Receptionist.
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and friendliness. We’re looking for someone who can connect with patients, so let that come through in your writing style!
Apply Through Our Website: Don’t forget to submit your application via email as specified! Following our application process shows that you pay attention to detail, which is super important for this role.
How to prepare for a job interview at The Dental Wellness Centre
✨Know the Practice Inside Out
Before your interview, take some time to research The Dental Wellness Centre. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing high-quality patient care.
✨Showcase Your Customer Service Skills
As a Dental Receptionist, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle calls warmly and efficiently, as this will resonate well with the interviewers looking for someone who can create a welcoming atmosphere.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a busy dental practice. Think of specific instances where you successfully managed multiple tasks or maintained accuracy under pressure. Discuss how you prioritise tasks and keep everything running smoothly, which will reassure them that you can handle the front desk effectively.
✨Let Your Personality Shine
The interview process includes a video introduction, so don’t hold back! Use this opportunity to showcase your personality and enthusiasm for the role. Share something personal, like your dream holiday, to connect with the interviewers on a human level. Remember, they’re looking for someone who fits into their friendly team!