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- Tasks: Welcome patients, manage appointments, and support the practice team.
- Company: Join a friendly dental practice in Maida Vale with a supportive team.
- Benefits: Competitive salary, professional development, and a positive work environment.
- Why this job: Be the first smile patients see and make their experience memorable.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Full-time role with opportunities for growth in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an enthusiastic and friendly full-time Receptionist to join our fantastic team at our Maida Vale practice. The working pattern will be 40 hours over 5 days (Mon- Wed 8.00-18.00; Thurs, Fri 9.30-17.00). Our receptionists play a vital role in the day to day running of our practices, and therefore we are looking for someone who is highly motivated and is confident in delivering exceptional, first-class customer service. Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.
Skills & attributes:
- Excellent communication skills (verbal & written)
- Good command of the English language
- Organised and methodical
- Self-motivated and confident
- Able to work alone on reception, but also a team player
- Calm under pressure, trustworthy and reliable
Main responsibilities:
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments
- Undertaking opening and closing procedures
- Answering patients’ queries by telephone and email as well as in person
- Promoting the practice for new patients
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality at all times
- Supporting the Practice Manager and the clinical team with the smooth running of the practice
Competitive salary (dependent on experience) to be discussed at interview stage. If you think this fantastic opportunity is for you, we would love to hear from you. Please send your CV, along with a covering letter telling us why you are applying for this position and detailing the skills you will be bringing to the role.
Dental Receptionist - Maida Vale, London (full-time) employer: The Dental Design Studio
Contact Detail:
The Dental Design Studio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist - Maida Vale, London (full-time)
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the Dental Design Studio. Familiarise yourself with their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, it’s crucial to demonstrate your excellent verbal and written communication skills. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or handled pressure in previous roles. This will highlight your ability to keep things running smoothly at the reception.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Dental Design Studio's site. It shows initiative and gives you a chance to stand out from the crowd right from the start!
We think you need these skills to ace Dental Receptionist - Maida Vale, London (full-time)
Some tips for your application 🫡
Craft a Personal Cover Letter: When writing your cover letter, make it personal! Tell us why you’re excited about joining our Maida Vale team and how your skills align with the role. A little enthusiasm goes a long way!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your CV and cover letter are clear and well-structured. Use proper grammar and spelling to showcase your command of the English language.
Highlight Relevant Experience: In your CV, focus on any previous experience that relates to customer service or reception work. We want to see how you’ve created warm, welcoming atmospheres in past roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Dental Design Studio.
How to prepare for a job interview at The Dental Design Studio
✨Know the Practice Inside Out
Before your interview, take some time to research the Dental Design Studio. Familiarise yourself with their services, values, and what makes them stand out in the dental industry. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Dental Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can create a warm and welcoming atmosphere, as this is crucial for making a great first impression on patients.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills, ability to work under pressure, and teamwork. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and professionally for your interview. Also, plan to arrive a bit early to show that you’re reliable and punctual. This will set a positive tone right from the start and demonstrate your commitment to the role.
