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- Tasks: Manage UK deliveries, coordinate with suppliers, and ensure timely distribution of products.
- Company: Join The Delta Group, a leading visual communications company with a dynamic team.
- Benefits: Gain valuable experience in logistics, competitive salary, and a supportive work environment.
- Why this job: Be part of an innovative team that shapes the future of marketing and delivery.
- Qualifications: Strong communication skills, organisational abilities, and a proactive attitude are essential.
- Other info: Opportunity for career growth in a fast-paced, evolving industry.
The predicted salary is between 30000 - 42000 £ per year.
The Delta Group is the parent company of 5 internationally recognised organisations: Lick Creative, Superior Creative Services, Zone, Delta Display and MPD Fulfilment. As a major visual communications group, we specialise in the design, print and fulfilment of promotional marketing materials. Our aim is to innovate, progress and evolve our clients’ marketing campaigns to give stand‑out in a crowded market.
Role Overview
The Transport Administrator will work as part of The Delta Group's Transport team. The Delta Group Transport Team supports all parts of the business in delivering all products produced by Delta or contracted third parties by same day, overnight, International and bespoke carriage. The Transport Administrator will work from the head office based in Bishops Stortford, full time and will support the business to ensure that all distribution requests are received into The Delta Group and fulfilled on time in full, on budget and invoiced accordingly. In addition to this, the Transport Administrator will be in communication with suppliers and third parties either by phone or e‑mail to book collections and monitor movements from collection to delivery. Other duties such as pricing orders, quotations, producing labels or supporting the retail team and other admin tasks may also be required.
Key Responsibilities
- Managing same day UK deliveries either parcels or pallets
- Ensuring vehicles are organised to accommodate the volume being despatched
- Arranging booking slots with consignee if required
- Identifying and flagging urgent and high profile orders / requests
- Manage POD reports as required
- Update all despatches on MPDO with POD information
- Manage late/non delivery issues
- Resolve queries when escalated
- Escalate queries when required
- Requesting quotes for transportation from a number of hauliers and providing the data to the Client Services Teams
- Ensure work is charged correctly for all movements, by logging on Delta's internal invoicing system, raising POs and providing PO details to all suppliers
- Ensuring processes are followed at all times
- Build and maintain client and internal relationships
- Assist Delta Logistics as and when required
Knowledge, Skills and Experience
- Understanding of Customer Service Expectation
- Understanding of courier services and software
- Excellent communication skills, both internally and externally
- Ability to project manage
- Excellent organisational skills
- Able to multi‑task and prioritise own work
- Accuracy and attention to detail
- Ability to work under pressure and to tight deadlines
- Experience of direct client communication
- Able to act on own initiative and possess a ‘can do attitude’
- Have a proven track record of delivery
- Strong IT skills, MS Office
Transport Administrator employer: The Delta Group
Contact Detail:
The Delta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The Delta Group. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching The Delta Group’s projects and values. Show us you’re genuinely interested in our innovative approach to transport and logistics. Tailor your answers to reflect how you can contribute to our team.
✨Tip Number 3
Practice your communication skills! As a Transport Administrator, you’ll need to liaise with suppliers and clients. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining The Delta Group and being part of our dynamic team.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Administrator role. Highlight relevant experience and skills that match the job description, like your understanding of customer service expectations and courier services.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at The Delta Group. Mention specific examples of how you've managed deliveries or resolved queries in the past.
Show Off Your Communication Skills: Since you'll be liaising with suppliers and clients, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at The Delta Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Transport Administrator and the key responsibilities outlined in the job description. Familiarise yourself with The Delta Group's operations, especially their innovative approach to transport and logistics. This will help you demonstrate your genuine interest and knowledge during the interview.
✨Showcase Your Communication Skills
Since the role involves liaising with suppliers and clients, be prepared to discuss your communication style. Think of examples where you've successfully managed relationships or resolved issues. Practising clear and concise responses will show that you can handle the demands of the position.
✨Demonstrate Your Organisational Skills
The Transport Administrator needs to juggle multiple tasks and prioritise effectively. Prepare to share specific instances where you've successfully managed competing deadlines or organised complex projects. Highlighting your ability to stay calm under pressure will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking deliveries, or how they measure success in the role. This shows that you're not only interested in the job but also keen on contributing positively to the team.