IT Support Apprentice: Frontline Tech & Customer Care in Melksham

IT Support Apprentice: Frontline Tech & Customer Care in Melksham

Melksham Full-Time 18000 - 25000 Β£ / year (est.) No working from home possible
The Delta Group

At a Glance

  • Tasks: Provide top-notch IT support and assist colleagues with tech queries.
  • Company: Join The Delta Group, a friendly team in Melksham.
  • Benefits: Gain valuable experience while earning a competitive apprenticeship salary.
  • Other info: Perfect opportunity for growth in a supportive environment.
  • Why this job: Kickstart your career in IT and make a difference for your team.
  • Qualifications: A passion for technology and helping others is a must.

The predicted salary is between 18000 - 25000 Β£ per year.

The Delta Group is seeking an enthusiastic IT Support Apprentice to join our team in Melksham.

This entry-level, first-line role focuses on delivering excellent customer service and becoming the welcoming face of IT for colleagues.

You'll report to the Senior Support Analyst and work with the IT Systems & Support Engineer, handling basic tickets, guiding users, and escalating when needed.

A passion for learning and helping others is essential.

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IT Support Apprentice: Frontline Tech & Customer Care in Melksham employer: The Delta Group

The Delta Group is an excellent employer, offering a dynamic work environment in Bishop's Stortford where teamwork and operational excellence are at the forefront. Employees benefit from comprehensive training, opportunities for career advancement, and a supportive culture that values safety and efficiency. Join us to be part of a company that prioritises your growth and well-being while you contribute to our success in stock control and flow.

The Delta Group

Contact Details:

The Delta Group Recruitment Team

We think you need these skills to ace IT Support Apprentice: Frontline Tech & Customer Care in Melksham

Customer Service
Communication Skills
Problem-Solving Skills
Technical Support
Ticket Management
User Guidance
Team Collaboration