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- Tasks: Manage client accounts and respond to daily enquiries in a dynamic team.
- Company: Join The Delta Group, a leader in visual communications for retail and FMCG.
- Benefits: Enjoy 26 days holiday, a pension scheme, and staff discounts.
- Other info: Friendly environment with full training provided and opportunities for growth.
- Why this job: Build strong client relationships and work on exciting marketing campaigns.
- Qualifications: Good communication skills and previous account management experience preferred.
The predicted salary is between 25000 - 32000 £ per year.
The Delta Group is a major visual communications group specialising in the design, print and fulfilment of promotional marketing materials for Retail and FMCG sectors. We are a client focused company dedicated to delivering results on time and to budget. We provide an end-to-end service which starts with the design of powerful visual communications and our full in-house production facilities deliver the finished product to our clients quickly and cost effectively. Our aim is to innovate, progress and evolve our clients’ marketing campaigns to give stand-out in a crowded market.
We are seeking a confident and enthusiastic Account Handler.
The Role
Working within a team servicing major Retail accounts, you will manage and respond to day-to-day enquiries. This will involve assisting the team with managing retail promotions, raising estimates and booking in work with production, proof‑reading and checking files before they go to print. This role is very much about building strong relationships with clients. The successful candidate will be capable of taking effective written and verbal briefs and working with all departments, including our large creative design studio.
Skills/Requirements
- Good communication skills, strong organisational abilities, and excellent time‑management.
- Previous experience in account management.
- Knowledge of print management/ POS would be advantageous but is not essential.
- Ability to react to challenging client requests or escalating requirements as needed and juggle multiple account management projects at a time, whilst maintaining sharp attention to detail.
- Good working levels of Windows and Excel are essential.
- Experience of Tharstern would be useful however full training will be provided to the right candidate.
Hours
Your working day will typically be 9.00 am to 5.30pm, Monday to Friday (37.5 hours per week).
Benefits
- Friendly working environment
- 26 days annual holidays + 8 Public/Bank holidays
- Company contributory pension scheme after 3 months
- Death in Service Benefit available subject to Company pension sign‑up
- Employee Assistance Scheme
- Staff retail discount scheme
The Delta Group is an equal opportunities employer and welcomes all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
Account Handler/Executive in Melksham employer: The Delta Group
Contact Detail:
The Delta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler/Executive in Melksham
✨Tip Number 1
Get to know the company inside out! Research The Delta Group's projects and values. This way, when you chat with them, you can show off your knowledge and enthusiasm for their work.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can express your ideas clearly and confidently. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Showcase your organisational skills! Think of examples from your past experiences where you juggled multiple tasks successfully. Be ready to share these stories during your interview to demonstrate your ability to manage accounts effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining The Delta Group and being part of our team.
We think you need these skills to ace Account Handler/Executive in Melksham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Handler role. Highlight your experience in account management and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you're the perfect fit for managing retail accounts and how you can help us innovate our clients’ marketing campaigns.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication prowess. Keep it clear, concise, and professional – we want to see that you can handle client briefs effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Delta Group
✨Know Your Stuff
Before the interview, make sure you understand The Delta Group's services and how they operate. Familiarise yourself with their work in visual communications and the retail sector. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Handler, strong communication is key. Prepare examples of how you've effectively managed client relationships or handled challenging requests in the past. Be ready to discuss how you can bring those skills to the team at The Delta Group.
✨Organise Your Thoughts
Given the fast-paced nature of account management, it's crucial to showcase your organisational skills. Think about how you prioritise tasks and manage multiple projects. You might even want to prepare a brief outline of how you would handle a typical day in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you'll be working with, or how success is measured in the role. This shows your interest and helps you gauge if the company is the right fit for you.