IT Support Apprentice: Launch Your Tech Career

IT Support Apprentice: Launch Your Tech Career

Full-Time 15000 - 20000 £ / year (est.) No working from home possible
The Delta Group

At a Glance

  • Tasks: Provide friendly IT support, log tickets, and assist with device setup.
  • Company: Join The Delta Group, a supportive team in Bishop's Stortford.
  • Benefits: Gain hands-on experience while learning essential IT skills.
  • Other info: Perfect entry-level role for high school and college students.
  • Why this job: Kickstart your tech career with real-world experience and training.
  • Qualifications: No prior experience needed; just a passion for IT and problem-solving.

The predicted salary is between 15000 - 20000 £ per year.

The Delta Group in Bishop's Stortford is recruiting an IT Support Analyst Apprentice to join our first-line IT team. You will deliver friendly customer service, log and triage tickets, assist with basic device setup, and escalate issues to the IT Systems & Support Engineer when needed.

This entry-level role is designed for someone starting an IT career: you will learn Microsoft 365, Windows, networking basics and IT security, while developing documentation, communication and problem-solving skills.

IT Support Apprentice: Launch Your Tech Career employer: The Delta Group

The Delta Group is an excellent employer, offering a dynamic work environment in Bishop's Stortford where teamwork and operational excellence are at the forefront. Employees benefit from comprehensive training, opportunities for career advancement, and a supportive culture that values safety and efficiency. Join us to be part of a company that prioritises your growth and well-being while you contribute to our success in stock control and flow.

The Delta Group

Contact Details:

The Delta Group Recruitment Team

We think you need these skills to ace IT Support Apprentice: Launch Your Tech Career

Customer Service
Ticket Logging and Triage
Basic Device Setup
Microsoft 365
Windows
Networking Basics
IT Security