IT Support Apprentice: Frontline Tech & Customer Care

IT Support Apprentice: Frontline Tech & Customer Care

Full-Time 18000 - 25000 £ / year (est.) No working from home possible
The Delta Group

At a Glance

  • Tasks: Deliver first-line IT support and assist with onboarding while learning essential tech skills.
  • Company: Join The Delta Group, a dynamic multinational company in Bishop’s Stortford.
  • Benefits: Gain practical experience, mentorship, and opportunities for professional growth.
  • Other info: Be part of a collaborative IT team dedicated to your development.
  • Why this job: Kickstart your tech career in a supportive environment focused on customer care.
  • Qualifications: No prior experience needed; just a passion for technology and helping others.

The predicted salary is between 18000 - 25000 £ per year.

The Delta Group in Bishop’s Stortford is seeking an IT Support Analyst Apprentice to deliver first-line IT support, assist with onboarding, and learn Microsoft 365, Windows, and device management.

You will log tickets, help users, and escalate issues as needed.

Reporting to the Senior Support Analyst, you will join a supportive IT team focused on developing practical skills, customer care, and professional growth in a dynamic, multinational environment.

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IT Support Apprentice: Frontline Tech & Customer Care employer: The Delta Group

The Delta Group is an excellent employer, offering a dynamic work environment in Bishop's Stortford where teamwork and operational excellence are at the forefront. Employees benefit from comprehensive training, opportunities for career advancement, and a supportive culture that values safety and efficiency. Join us to be part of a company that prioritises your growth and well-being while you contribute to our success in stock control and flow.

The Delta Group

Contact Details:

The Delta Group Recruitment Team

We think you need these skills to ace IT Support Apprentice: Frontline Tech & Customer Care

First-line IT Support
Microsoft 365
Windows
Device Management
Ticket Logging
User Assistance
Issue Escalation