At a Glance
- Tasks: Lead daily operations, train staff, and ensure exceptional guest experiences.
- Company: Join The Delaunay, a vibrant café restaurant near Covent Garden.
- Benefits: Enjoy bonuses, discounts, training, and extra holiday days.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.
Why work with us as an Assistant General Manager:
- Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
- Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
- Discounts on gym memberships, retail and travel.
- Industry supplier trips as well as access to masterclasses and workshops.
- Enhanced Maternity and Paternity.
- Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
- An additional day's holiday every year, for your first five years.
- Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
- Access to English lessons.
The role of an Assistant General Manager:
- This leading Assistant General Manager role will see you working closely with and deputising for the General Manager in managing the day-to-day operations, to include:
- Managing the restaurant operation in the absence of the General Manager.
- Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience.
- Always maintain the highest standards of service excellence.
- Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment.
- Effectively handle guest queries, complaints and feedback in a timely fashion.
- An integral part of the management team, undertaking designated responsibilities with efficiency and dedication.
- Support with recruitment, induction, and performance appraisals of new employees.
- Assist with the management of optimal stock levels to meet the dynamic needs of the business.
- Support with managing and monitoring P&L expenditure in line with budgets.
What we’re looking for in an Assistant General Manager:
- Experience at Assistant General Manager level within a similar hospitality business.
- Strong leadership and team development skills.
- Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
- Able to cultivate genuine connections with both our guests and team members.
- An excellent product knowledge, and the desire to exceed our guests' expectations.
- A solid financial acumen, with a focus on cost control and proficient payroll management.
- Competent in both Health & Food Safety laws.
- Has the right to work in the UK.
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. We create Places where People feel they Belong.
Assistant General Manager in City of Westminster employer: The Delaunay
The Delaunay, located near Covent Garden, is an exceptional employer that prioritises the growth and well-being of its team members. With personalised training, mentorship programmes, and clear career paths, employees are empowered to develop their skills in a supportive and collaborative environment. Enjoy attractive bonuses, discounts on various services, and a commitment to work-life balance, making it a rewarding place to build a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees of The Delaunay on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle guest complaints or team conflicts. We want to see your problem-solving skills in action, so have some examples ready.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Assistant General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at The Delaunay.
Tailor Your CV:Make sure your CV is tailored to highlight your experience as an Assistant General Manager. Focus on relevant skills like leadership, guest relations, and financial management that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for The Delaunay. Share specific examples of your past achievements and how they relate to the responsibilities of the role. Keep it engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Delaunay
✨Know the Venue Inside Out
Before your interview, make sure to familiarise yourself with The Delaunay and its offerings. Understand the menu, the atmosphere, and what sets it apart from other restaurants. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can foster a positive working environment at The Delaunay.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest complaints or operational challenges. Think of specific scenarios you've faced in previous roles and how you handled them. This will help you articulate your approach to maintaining service excellence.
✨Emphasise Your Financial Acumen
Since managing P&L expenditure is part of the role, be prepared to discuss your experience with budgeting and cost control. Bring examples of how you've successfully managed finances in past positions, and be ready to explain your understanding of financial metrics relevant to the hospitality industry.
