At a Glance
- Tasks: Manage daily operations and lead a dynamic restaurant team to deliver exceptional guest experiences.
- Company: Join The Delaunay, a stylish café restaurant inspired by Mittel European grand cafés.
- Benefits: Enjoy bonuses, discounts, training, and extra holiday days for your first five years.
- Other info: Access to mental health support, legal advice, and English lessons.
- Why this job: Be part of a supportive team with clear career paths and personal development opportunities.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.
Why work with us as an Assistant General Manager:
- Access personalized training, mentorship programmes, clear career paths and genuine opportunities for personal development.
- Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
- Discounts on gym memberships, retail and travel.
- Industry supplier trips as well as access to masterclasses and workshops.
- Enhanced Maternity and Paternity.
- Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
- An additional day's holiday every year, for your first five years.
- Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
- Access to English lessons.
The role of an Assistant General Manager:
- This leading Assistant General Manager role will see you working closely with and deputising for the General Manager in managing the day-to-day operations, to include:
- Managing the restaurant operation in the absence of the General Manager.
- Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience.
- Always maintain the highest standards of service excellence.
- Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment.
- Effectively handle guest queries, complaints and feedback in a timely fashion.
- An integral part of the management team, undertaking designated responsibilities with efficiency and dedication.
- Support with recruitment, induction, and performance appraisals of new employees.
- Assist with the management of optimal stock levels to meet the dynamic needs of the business.
- Support with managing and monitoring P&L expenditure in line with budgets.
What we’re looking for in an Assistant General Manager:
- Experience at Assistant General Manager level within a similar hospitality business.
- Strong leadership and team development skills.
- Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
- Able to cultivate genuine connections with both our guests and team members.
- An excellent product knowledge, and the desire to exceed our guests' expectations.
- A solid financial acumen, with a focus on cost control and proficient payroll management.
- Competent in both Health & Food Safety laws.
- Has the right to work in the UK.
The Wolseley Hospitality Group promotes from within - investing in our people and developing them to become the leaders of tomorrow. We create Places where People feel they Belong.
Assistant General Manager employer: The Delaunay
The Delaunay, located near Covent Garden, is an exceptional employer that prioritises the growth and well-being of its staff. With a strong focus on personal development through tailored training and mentorship programmes, employees enjoy a vibrant work culture enriched by industry trips, masterclasses, and generous benefits including discounts on travel and gym memberships. The commitment to fostering a sense of belonging and promoting from within makes it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Delaunay. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit The Delaunay for a meal or coffee. Get a feel for the vibe and the service, then mention your experience in your interview. It shows genuine interest and initiative!
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions during your interview. Think about how you'd handle guest complaints or team conflicts. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Delaunay!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at The Delaunay.
Tailor Your CV:Make sure your CV is tailored to the Assistant General Manager position. Highlight relevant experience and skills that match what we’re looking for, like leadership and team development. This helps us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Delaunay.
How to prepare for a job interview at The Delaunay
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with The Delaunay and its offerings. Check out their menu, understand their service style, and get a feel for the atmosphere. This will not only impress your interviewers but also help you articulate how you can contribute to maintaining their high standards.
✨Showcase Your Leadership Skills
As an Assistant General Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Be ready to discuss how you foster a positive working environment and develop team members, as this aligns perfectly with what they’re looking for.
✨Demonstrate Financial Acumen
Brush up on your financial knowledge, especially around P&L management and cost control. Be prepared to discuss how you’ve managed budgets in previous roles and how you can apply that experience to help The Delaunay thrive financially.
✨Connect with Their Values
The Wolseley Hospitality Group prides itself on creating places where people feel they belong. During your interview, express how your personal values align with theirs. Share stories that highlight your commitment to exceptional guest experiences and teamwork, showing that you’re a perfect fit for their culture.
