At a Glance
- Tasks: Lead restaurant operations and deliver exceptional service from breakfast to dinner.
- Company: Join The Wolseley Hospitality Group, known for its inclusive and vibrant culture.
- Benefits: Enjoy discounts, team incentives, enhanced leave, and access to mental health support.
- Other info: Opportunities for growth and unique training experiences await you!
- Why this job: Be part of a dynamic team where your service makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering outstanding customer service.
The predicted salary is between 24000 - 36000 £ per year.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Senior Waiter?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced maternity and paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
- We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.
Our diverse team reflects the inclusive culture.
The role of a Senior Waiter:
- Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
- Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
- Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Senior Waiter/ Waitress employer: The Delaunay Restaurant Limited
The Delaunay, part of The Wolseley Hospitality Group, offers an exceptional work environment where team members are valued and supported. With generous employee benefits including discounts, incentives, and access to mental health resources, we foster a culture of inclusivity and growth, empowering our staff to advance their careers through unique training opportunities. Located in the vibrant Covent Garden area, working here means being part of a dynamic team that prioritises excellence and customer satisfaction.
Contact Details:
The Delaunay Restaurant Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter/ Waitress
✨Tip Number 1
Get to know the restaurant scene in Covent Garden! Familiarise yourself with The Delaunay and its vibe. When you walk in for your interview, show that you’re not just another candidate – you’re someone who genuinely appreciates what they do.
✨Tip Number 2
Practice your service skills before the big day! Whether it’s pouring a drink or taking an order, being confident in your abilities will shine through. We want to see that you can handle the hustle and bustle of a busy café restaurant.
✨Tip Number 3
Show off your personality! At The Wolseley Hospitality Group, we value warmth and connection. Be yourself during the interview – let your passion for hospitality and creating memorable experiences for guests come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and becoming part of our inclusive culture.
We think you need these skills to ace Senior Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Senior Waiter position. Highlight relevant experience and skills that align with what we’re looking for, like teamwork and customer service excellence. It shows us you’ve done your homework!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team at The Delaunay. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Delaunay Restaurant Limited
✨Know the Venue
Before your interview, take some time to research The Delaunay and its unique offerings. Familiarise yourself with their menu and the overall vibe of the restaurant. This will not only show your genuine interest but also help you answer questions about how you can contribute to their mission of creating a welcoming atmosphere.
✨Showcase Your Experience
As a Senior Waiter, you'll need to demonstrate your experience in high-pressure environments. Be ready to share specific examples from your past roles where you provided exceptional service or handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Teamwork
Collaboration is key in a bustling restaurant like The Delaunay. Highlight your ability to work well with others and how you've contributed to a positive team dynamic in previous jobs. Mention any experiences where you supported colleagues or helped foster a sense of belonging among staff and guests.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about training opportunities, team dynamics, or how they celebrate success. This shows you're not just interested in the job, but also in growing with the company and contributing to its values.
