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- Tasks: Manage daily operations and create memorable experiences for our guests.
- Company: Join The Delaunay, a vibrant café restaurant near Covent Garden.
- Benefits: Enjoy bonuses, discounts, training, and extra holiday days.
- Other info: Access to mental health support and opportunities for personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all‑day café restaurant located near Covent Garden.
Why work with us as an Assistant General Manager:
- Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
- Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
- Discounts on gym memberships, retail and travel.
- Industry supplier trips as well as access to masterclasses and workshops.
- Enhanced Maternity and Paternity.
- Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
- An additional day's holiday every year, for your first five years.
- Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
- Access to English lessons.
The role of an Assistant General Manager:
- Managing the restaurant operation in the absence of the General Manager.
- Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience.
- Always maintain the highest standards of service excellence.
- Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment.
- Effectively handle guest queries, complaints and feedback in a timely fashion.
- An integral part of the management team, undertaking designated responsibilities with efficiency and dedication.
- Support with recruitment, induction, and performance appraisals of new employees.
- Assist with the management of optimal stock levels to meet the dynamic needs of the business.
- Support with managing and monitoring P&L expenditure in line with budgets.
What we're looking for in an Assistant General Manager:
- Experience at Assistant General Manager level within a similar hospitality business.
- Strong leadership and team development skills.
- Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
- Able to cultivate genuine connections with both our guests and team members.
- An excellent product knowledge, and the desire to exceed our guests' expectations.
- A solid financial acumen, with a focus on cost control and proficient payroll management.
- Competent in both Health & Food Safety laws.
- Has the right to work in the UK.
The Wolseley Hospitality Group promotes from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to.
Assistant General Manager in London employer: The Delaunay Management
Contact Detail:
The Delaunay Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Delaunay. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit The Delaunay for a meal or coffee. Get a feel for the vibe and chat with staff. This shows genuine interest and gives you insights to mention in interviews.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research The Delaunay’s menu, values, and recent news. Being well-informed will impress the hiring team and show you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and our café culture at The Delaunay.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in leadership and team development. We love seeing how your past roles have prepared you for the Assistant General Manager position, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've created memorable guest experiences or led a team to success in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining The Delaunay family!
How to prepare for a job interview at The Delaunay Management
✨Know the Venue Inside Out
Before your interview, make sure you know The Delaunay's menu and atmosphere. Familiarise yourself with their unique offerings and the overall vibe of the restaurant. This will not only impress your interviewers but also help you articulate how you can contribute to maintaining their high standards.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you foster collaboration and maintain a positive work environment.
✨Prepare for Guest Interaction Scenarios
Expect questions about handling guest complaints or queries. Think of specific instances where you've turned a negative experience into a positive one. This shows your ability to cultivate genuine connections with guests, which is crucial for this role.
✨Understand Financial Acumen
Brush up on your knowledge of P&L management and cost control. Be ready to discuss how you've managed budgets in previous roles. This will demonstrate your financial savvy and show that you can contribute to the restaurant's success.