Assistant General Manager in City of Westminster

Assistant General Manager in City of Westminster

City of Westminster Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations and lead a dynamic restaurant team to deliver exceptional guest experiences.
  • Company: The Delaunay, a stylish café restaurant inspired by Mittel European grand cafés.
  • Benefits: Attractive bonuses, discounts, personal development opportunities, and enhanced family leave.
  • Other info: Promote from within culture with excellent career growth opportunities.
  • Why this job: Join a vibrant team and grow your career in the exciting hospitality industry.
  • Qualifications: Experience in hospitality management and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all‑day café restaurant located near Covent Garden.

Why work with us as an Assistant General Manager:

  • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
  • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
  • Discounts on gym memberships, retail and travel.
  • Industry supplier trips as well as access to masterclasses and workshops.
  • Enhanced Maternity and Paternity.
  • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
  • An additional day’s holiday every year, for your first five years.
  • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
  • Access to English lessons.

The role of an Assistant General Manager:

  • Managing the restaurant operation in the absence of the General Manager.
  • Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience.
  • Always maintain the highest standards of service excellence.
  • Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment.
  • Effectively handle guest queries, complaints and feedback in a timely fashion.
  • An integral part of the management team, undertaking designated responsibilities with efficiency and dedication.
  • Support with recruitment, induction, and performance appraisals of new employees.
  • Assist with the management of optimal stock levels to meet the dynamic needs of the business.
  • Support with managing and monitoring P&L expenditure in line with budgets.

What we’re looking for in an Assistant General Manager:

  • Experience at Assistant General Manager level within a similar hospitality business.
  • Strong leadership and team development skills.
  • Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
  • Able to cultivate genuine connections with both our guests and team members.
  • An excellent product knowledge, and the desire to exceed our guests' expectations.
  • A solid financial acumen, with a focus on cost control and proficient payroll management.
  • Competent in both Health & Food Safety laws.
  • Has the right to work in the UK.

The Wolseley Hospitality Group promotes from within - investing in our people and developing them to become the leaders of tomorrow.

Assistant General Manager in City of Westminster employer: The Delaunay Management

The Delaunay, located near Covent Garden, offers a vibrant work environment that prioritises employee growth and well-being. With personalised training, attractive bonuses, and a strong emphasis on work-life balance, we foster a culture of collaboration and excellence, ensuring our team members thrive both personally and professionally. Enjoy unique benefits such as industry trips, discounted dining experiences, and enhanced family leave, making us an exceptional employer in the hospitality sector.
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Contact Detail:

The Delaunay Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager in City of Westminster

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local cafés to chat with staff. You never know who might have a lead on your dream Assistant General Manager role!

✨Tip Number 2

Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. We want to see the real you!

✨Tip Number 3

Research the company culture! Before any interviews, dive into what makes The Delaunay special. Familiarise yourself with their values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of the team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Assistant General Manager position!

We think you need these skills to ace Assistant General Manager in City of Westminster

Leadership Skills
Team Development
Interpersonal Abilities
Communication Skills
Guest Relations
Service Excellence
Training and Supervision
Conflict Resolution
Recruitment and Induction
Performance Appraisals
Financial Acumen
Cost Control
Payroll Management
Health & Food Safety Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and our café culture at The Delaunay.

Tailor Your CV: Make sure your CV is tailored to highlight your experience as an Assistant General Manager. Focus on relevant skills like team leadership and guest relations, so we can see how you fit into our team.

Be Authentic: Don’t be afraid to show your personality in your application. We value genuine connections, so let us get to know the real you and what makes you a great fit for our restaurant.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!

How to prepare for a job interview at The Delaunay Management

✨Know the Venue Inside Out

Before your interview, make sure you know The Delaunay's menu and atmosphere like the back of your hand. Familiarise yourself with their unique offerings and the overall vibe of the restaurant. This will not only impress your interviewers but also help you articulate how you can contribute to maintaining their high standards.

✨Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you fostered a positive environment and developed team members, as this aligns perfectly with what they’re looking for.

✨Prepare for Guest Interaction Scenarios

Expect questions about how you would handle guest complaints or feedback. Think of specific instances where you turned a negative experience into a positive one. This shows that you can cultivate genuine connections with guests, which is crucial for the role.

✨Understand Financial Acumen

Brush up on your knowledge of P&L management and cost control. Be ready to discuss how you've managed budgets in previous roles. This will demonstrate your financial savvy and show that you can contribute to the restaurant's success in a meaningful way.

Assistant General Manager in City of Westminster
The Delaunay Management
Location: City of Westminster

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