At a Glance
- Tasks: Lead restaurant operations, ensuring exceptional service and guest satisfaction.
- Company: Join The Wolseley Hospitality Group, where we create welcoming spaces for everyone.
- Benefits: Enjoy discounts, team incentives, enhanced family leave, and mental health support.
- Other info: Access unique training opportunities and advance your career with us.
- Why this job: Be part of a diverse team and grow your career in a vibrant environment.
- Qualifications: Experience in hospitality and a passion for delivering outstanding service.
The predicted salary is between 24000 - 30000 € per year.
The Delaunay Counter, adjacent to The Delaunay, offers a selection of freshly prepared food to either eat in or take away. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Senior Waiter?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced Maternity and Paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
- We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.
Our diverse team reflects the inclusive culture.
The role of a Senior Waiter:
- Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
- Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
- Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Senior Waiter/ Waitress employer: The Delaunay Counter
At The Wolseley Hospitality Group, we pride ourselves on creating an inclusive and supportive work environment where every team member feels valued. As a Senior Waiter at The Delaunay Counter, you will benefit from generous discounts, a rewarding incentive programme, and access to mental health resources, all while enjoying opportunities for personal and professional growth through our diverse training initiatives. Join us in a vibrant location that celebrates culinary excellence and fosters a culture of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter/ Waitress
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with The Wolseley Hospitality Group's venues and their unique offerings. This way, when you walk in for an interview, you can chat confidently about what makes each place special.
✨Tip Number 2
Network like a pro! Connect with current or former staff on social media or at industry events. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Show off your personality! During interviews, let your passion for hospitality shine through. Share stories of how you've gone above and beyond for guests in the past – it’s all about making that personal connection.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that values your skills and offers fantastic perks!
We think you need these skills to ace Senior Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Senior Waiter role. Highlight relevant experience and skills that align with what we’re looking for, like customer service excellence and teamwork. A personalised CV shows us you’re serious about joining our team!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share a bit about yourself and what makes you a great fit for our inclusive culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it! Plus, it shows you’re keen on being part of The Wolseley Hospitality Group.
How to prepare for a job interview at The Delaunay Counter
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at The Delaunay Counter. Understand the ingredients, preparation methods, and any specials they might have. This will show your passion for the role and help you answer questions about food confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to ensure a guest had a great experience. This is crucial for a Senior Waiter, as fostering customer loyalty is key!
✨Emphasise Team Collaboration
Since the role involves collaborating with various departments, be ready to discuss your teamwork experiences. Share specific instances where you worked effectively with others to achieve a common goal, highlighting your ability to contribute positively to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the restaurant’s culture or training opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
