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- Tasks: Lead restaurant operations and provide exceptional service to guests.
- Company: Join The Wolseley Hospitality Group, known for its inclusive culture.
- Benefits: Enjoy discounts, team incentives, and access to mental health support.
- Other info: Opportunities for growth and unique training experiences await you.
- Why this job: Be part of a dynamic team and make memorable dining experiences.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Delaunay Counter, adjacent to The Delaunay, offers a selection of freshly prepared food to either eat in or take away. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Senior Waiter?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced maternity and paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
- We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Senior Waiter:
- Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
- Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
- Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Senior Waiter/ Waitress in City of Westminster employer: The Delaunay Counter
Contact Detail:
The Delaunay Counter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Waiter/ Waitress in City of Westminster
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with The Wolseley Hospitality Group's venues and their unique offerings. This way, when you chat with us, you can show off your knowledge and passion for our food and service.
✨Tip Number 2
Practice your people skills! As a Senior Waiter, you'll be the face of our restaurants. Engage in conversations, practice active listening, and showcase your ability to create a warm atmosphere. We want to see how you connect with others!
✨Tip Number 3
Be ready to demonstrate your expertise! During interviews, we might ask you to role-play a scenario or answer questions about handling customer needs. Brush up on your service techniques and be prepared to impress us with your knowledge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Senior Waiter/ Waitress in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating memorable experiences for our guests!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Waiter position. Highlight relevant experience and skills that align with what we’re looking for, like teamwork and customer service.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team at The Delaunay Counter.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Delaunay Counter
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at The Delaunay Counter. Understand the ingredients, preparation methods, and any special dishes. This will show your passion for the role and help you answer questions about food confidently.
✨Showcase Your Customer Service Skills
As a Senior Waiter, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you fostered loyalty and created memorable dining experiences, as this aligns perfectly with the company’s values.
✨Emphasise Team Collaboration
The role involves working closely with various departments. Be ready to discuss how you’ve successfully collaborated with others in previous roles. Share specific instances where teamwork led to improved service or operations, showcasing your ability to contribute to a harmonious work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training calendar, opportunities for advancement, or how the team fosters an inclusive culture. This shows your genuine interest in the role and the company, making you stand out as a candidate.