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- Tasks: Welcome guests and manage check-ins and check-outs during night shifts.
- Company: Join the vibrant Manchester Deansgate Hotel, part of IHG Hotels and Resorts.
- Benefits: Enjoy competitive pay, flexible shifts, and a dynamic work environment.
- Other info: Work in a stunning location with opportunities for growth in hospitality.
- Why this job: Be part of a luxury hotel experience in the heart of Manchester.
- Qualifications: Previous reception experience is a plus, but enthusiasm is key!
The predicted salary is between 22000 - 26000 £ per year.
The Manchester Deansgate Hotel is on the lookout for a dynamic Front Office Nights Receptionist. Join the excitement and become part of the IHG Hotels and Resorts family! Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.
We are looking for someone who can work full-time on a 4-on, 3-off shift pattern (shift time from 21:30 to 7:30). Responsibilities include:
- Checking in our late-arrival guests
- Checking out our early-departure guests
- Greeting our guests with a warm and authentic welcome
- Using Opera to check in our guests effectively
It would be great if you had experience in a Nights Reception or Reception role within a Hotel environment.
Night Receptionist - The Manchester Deansgate Hotel employer: The Deansgate Manchester
Contact Detail:
The Deansgate Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist - The Manchester Deansgate Hotel
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Show off your personality! When you get that interview, let your authentic self shine through. The Manchester Deansgate Hotel is all about creating a warm and welcoming atmosphere, so be sure to convey your passion for hospitality.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions for reception roles and think about how your past experiences relate to the job. We want to see how you handle guest interactions and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the IHG Hotels and Resorts family.
We think you need these skills to ace Night Receptionist - The Manchester Deansgate Hotel
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re looking for someone dynamic who can bring a vibrant spirit to our team.
Tailor Your Application: Make sure to tailor your application specifically for the Night Receptionist role at The Manchester Deansgate Hotel. Highlight any relevant experience you have in hotel reception or customer service, and mention how you can contribute to our commitment to redefining luxury travel.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to highlight your key skills and experiences that align with the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at The Manchester Deansgate Hotel!
How to prepare for a job interview at The Deansgate Manchester
✨Know Your Hotel
Before the interview, do your homework on The Manchester Deansgate Hotel. Familiarise yourself with its amenities, like the Cloud 23 sky bar and the Podium Restaurant. Showing that you understand the hotel's offerings will impress the interviewers and demonstrate your genuine interest in the role.
✨Master the Check-In Process
Since you'll be checking in late-arrival guests, practice how you would greet them warmly and efficiently. Be ready to discuss your experience with systems like Opera, as well as how you would handle common scenarios during night shifts. This will show that you're prepared for the specific demands of the job.
✨Highlight Your Customer Service Skills
As a Night Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. This could include resolving issues or creating memorable experiences. Make sure to convey your passion for hospitality during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the hotel’s transition to the InterContinental brand or the team culture. This shows that you’re not just interested in the job, but also in how you can contribute to the hotel's future success.