At a Glance
- Tasks: Lead and inspire the sales team to drive new business and achieve targets.
- Company: Join the vibrant Manchester Deansgate Hotel, part of IHG Hotels and Resorts.
- Benefits: Competitive salary, paid holidays, discounts, and career growth opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Be part of a luxury hotel experience while making a real impact in sales.
- Qualifications: Proven sales experience, strong leadership skills, and hospitality knowledge.
The predicted salary is between 30000 - 40000 £ per year.
The Manchester Deansgate Hotel is on the lookout for a dynamic Sales Manager to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family! Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.
As the Sales Manager, reporting into and working closely with the Director of Sales, you will support the delivery of the hotel's sales strategy by proactively driving new business and contributing to the success of the proactive Sales team. Your day-to-day will be driven by our Guests and business needs; however, you can expect to cover the following duties and responsibilities:
- Working closely with the Director of Sales to support and contribute to the proactive sales strategy, actively participating in sales activity and sharing best practice with the wider team.
- Supporting sales coaching and conversion activity for the proactive and wider commercial team, confidently contributing to training sessions and stakeholder presentations where required.
- Proactively delivering new direct business and developing a strong sales pipeline aligned with business needs, while managing assigned segments and contributing to budgeted sales targets.
- Generating new business leads through a variety of channels, including social media, networking, and market research, as well as supporting the renegotiation of existing annual agreements in line with the hotel's KPIs.
- Accurately tracking and reporting sales activity and performance against targets, KPIs, and sales objectives, highlighting risks and opportunities to the Director of Sales.
- Working collaboratively within the Sales team and across the wider Hotel to support board sales packs, monthly commercial reviews, and other reporting requirements.
- Using best practice to continuously improve sales processes, identifying opportunities to streamline efficiency and maintaining regular communication with above-property sales teams to ensure alignment with IHG's overall strategy.
We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has availability to work primarily Monday to Friday; however, additional hours in the evenings and weekends may be required to meet business needs. Some travel will be required to attend roadshows, corporate events, and client visits.
Proven experience as a Sales Manager or Senior Sales Executive, with experience supervising, coaching or mentoring team members within a busy sales team (ideally in a branded hotel or hospitality environment). A strong track record of achieving sales targets, with experience in the hospitality industry. Strong knowledge of local and UK markets is essential, with Corporate and MICE experience highly desirable. Demonstrated ability to plan and execute sales activity effectively, contributing to sales strategies while overseeing and supporting day-to-day team performance. Ability to work well under pressure, prioritise workloads and consistently maintain high standards and attention to detail for yourself and the team. Proficient in Microsoft Office applications, with Opera/Cvent/Delphi knowledge being a bonus.
At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive:
- Financial security: Competitive salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus additional sales bonus dependent on performance outcomes.
- Growth and development: Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks: Worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing: Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
If you are looking to join an iconic and sophisticated Hotel, click apply today to see where this adventure could take you! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Sales Manager - Manchester employer: The Deansgate Manchester
At IHG Hotels and Resorts, the Manchester Deansgate Hotel offers an exceptional work environment where employees are valued and supported in their professional growth. With a commitment to employee wellbeing, competitive salaries, and extensive training opportunities, you will thrive in a culture that celebrates diversity and inclusivity. Join us in the heart of Manchester, where you can enjoy unique perks like discounted stays at over 6,000 hotels worldwide while contributing to a team dedicated to redefining luxury travel.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Deansgate Manchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Deansgate Manchester
Don't be shy about reaching out to The Deansgate Manchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Deansgate Manchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Deansgate Manchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
