At a Glance
- Tasks: Build strong client relationships and manage event bookings in a dynamic hotel environment.
- Company: Join the iconic Manchester Deansgate Hotel, part of IHG Hotels and Resorts.
- Benefits: Enjoy competitive salary, paid overtime, and worldwide hotel discounts.
- Other info: Opportunities for career growth and extensive training await you.
- Why this job: Be part of a vibrant team redefining luxury travel in Manchester.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 31500 - 38500 £ per year.
Meetings, Groups and Events Executive - Manchester
The Manchester Deansgate Hotel is on the lookout for a dynamic Meetings, Groups and Events Executive. Join the excitement and become part of the IHG Hotels and Resorts family!
Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester.
Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views.
Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre.
Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space.
Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester.
The Manchester Deansgate Hotel will fully transition to the Inter Continental brand by 2027, enhancing your stay with our signature luxury and service.
Please note, this is a 9-month maternity cover contract.
As a Meetings, Groups and Events Executive (Full-Time), you can expect to carry out the following duties...
- Working within the reactive team to build strong client relationships through regular contact by phone, email, and in-person (experience in a commercial team, ideally in a 4 or 5* property or destination venue is desired)
- Respond to M&E enquiries according to company standards and manage enquiries to maximise sales, occupancy, and revenue, including up-selling hotel facilities
- Manage bookings via in-house system, create written confirmations, and contracts (you will need high attention to detail, ensuring brand standards and revenue maximisation).
- Liaise with clients to gather accurate event and reservation details whilst delivering excellent service via face-to-face and telephone interactions (strong communication skills required).
- Accurately input all enquiries into Sales system
- Work collaboratively within both the commercial team and wider hotel
- Consider prevention, recovery, and investigation of any complaints (problem-solving and guest care skills is essential).
- Typically, this role will operate Monday to Friday office hours, however you will be required to work weekends and evenings as and when business requires.
Any hours over your contracted 40 hours per week, will be paid.
At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations.
You can expect to receive....
- Financial security
- Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
- Growth and development
- extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
- Colleague perks
- worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate.
Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing
- generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
If you are looking to join an iconic and sophisticated Hotel.... click apply today to see where this adventure could take you!
Y ou must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process.
Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
1452 IHG - The Manchester Deansgate Hotel
Meetings, Groups and Events Executive - Manchester employer: The Deansgate Manchester
At IHG Hotels and Resorts, the Manchester Deansgate Hotel offers an exceptional work environment where employees are valued and supported in their professional growth. With a commitment to employee wellbeing, competitive salaries, and extensive training opportunities, you will thrive in a culture that celebrates diversity and inclusivity. Join us in the heart of Manchester, where you can enjoy unique perks like discounted stays at over 6,000 hotels worldwide while contributing to a team dedicated to redefining luxury travel.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings, Groups and Events Executive - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Deansgate Manchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Deansgate Manchester
Don't be shy about reaching out to The Deansgate Manchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meetings, Groups and Events Executive - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Deansgate Manchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Deansgate Manchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
