Executive Housekeeper - Manchester

The Manchester Deansgate Hotel is on the lookout for a dynamic Executive Housekeeping Manager to inspire and lead. Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As an Executive Housekeeping Manager, your day-to-day will be driven by our Guests' needs, however you can expect to cover the following duties and responsibilities:

• Supporting and reporting into our Director of Operations by managing the Housekeeping Team, training and developing them to provide an excellent level of standards.
• Creating and managing the Housekeeping rota to ensure efficient cover whilst staying within budget goals and requirements.
• Recruiting and training new starters to the Housekeeping Team, building your team and managing turnover.
• Focussing on continuous improvement, creating a culture where team members can speak up to make suggestions on how to improve the department's efficiencies.
• Working closely with the wider Hotel Team to work as 'one team' in managing the Hotel's goals and expectations.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has:

• Experience and Leadership: Proven experience in senior housekeeping management within the hospitality industry, demonstrating strong leadership skills and leading by example.
• Attention to Detail and Organisational Skills: Exceptional attention to detail to uphold high standards of cleanliness and presentation throughout the property, combined with excellent organisational and time management skills.
• Communication and Problem-Solving Abilities: Strong verbal and written communication skills for effective collaboration with staff and other departments, along with the ability to address and resolve issues promptly, ensuring a seamless guest experience.
• Knowledge of Standards and Budget Management: Familiarity with health and safety regulations and best practices in housekeeping, as well as experience in managing budgets and controlling costs related to housekeeping operations to optimize efficiency and quality.

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive:

• Financial security: £45,000 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay.
• Growth and development: Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks: Worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing: Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.

If you are looking to join an iconic and sophisticated Hotel, click apply today to see where this adventure could take you! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.