Assistant Events Operations Manager - The Manchester Deansgate Hotel - Manchester

The Manchester Deansgate Hotel is on the lookout for a dynamic Assistant Events Operations Manager to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester.

As an Assistant Events Operations Manager reporting into the Head of C&B, your day-to-day will be driven by our Guests' needs, however you can expect to cover the following duties and responsibilities:

• Assist in the delivery and execution of the Conference & Banqueting strategy, ensuring smooth operations and high standards across all events.
• Support the management and organisation of the C&B team by ensuring adequate staffing coverage and effective coordination of a largely part-time team.
• Uphold IHG standards across all events while supporting the team through the transition to InterContinental - providing training and guidance where needed to ensure brand standards are consistently met.
• Collaborate closely with other Food & Beverage managers across the hotel to ensure alignment and cohesion across the wider F&B function.
• Lead the team in the absence of the Head of Conference & Banqueting, maintaining high levels of service and operational efficiency.

We are searching for a true service superstar, someone who thrives in providing our Guests with excellent service throughout their stay. In addition to this, we are looking for someone who has:

• Previous experience in a similar role within a large conference and banqueting environment - either as a team leader/supervisor or an assistant manager.
• Strong team leadership and organisational skills, particularly having experience with completing rotas in a largely part-time or flexible team.
• Proven ability to maintain brand standards and deliver exceptional guest experiences.
• Excellent communication and collaboration skills across multiple departments.
• Experience working within a branded property would be a bonus, as we are embarking on a transition to become an InterContinental branded 5-star property by 2027.
• Passion for C&B and flexibility in approach to ensure you are adapting your time and approach to each individual client's needs.

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive:

• Financial security - Up to £32,000.00 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate.
• Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.

If you are looking to join an iconic and sophisticated Hotel, click apply today to see where this adventure could take you! You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.