At a Glance
- Tasks: Support the Night Manager and lead the night team in a luxury hotel environment.
- Company: Join the vibrant Manchester Deansgate Hotel, part of IHG Hotels and Resorts.
- Benefits: Competitive salary, paid overtime, free meals, and global career progression opportunities.
- Other info: Enjoy perks like discounted room rates and paid volunteering days.
- Why this job: Be part of a dynamic team redefining luxury travel in Manchester.
- Qualifications: Experience in hotel reception or supervisory roles is ideal.
The predicted salary is between 28103 - 34348 £ per year.
Assistant Night Manager - Manchester The Manchester Deansgate Hotel is on the lookout for a dynamic Assistant Night Manager.
Join the excitement and become part of the IHG Hotels and Resorts family!
Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester.
Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views.
Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre.
Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space.
Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester.
The Manchester Deansgate Hotel will fully transition to the Inter Continental brand by 2027, enhancing your stay with our signature luxury and service.
We are looking for someone who can work 39 hours, 4 nights on 3 nights off.
As an Assistant Night Manager (Full-Time), you can expect to carry out the following duties...
Supporting the Night Manager and leading the night team (you will help coordinate the shift, allocate duties, support colleagues and ensure the front office operates smoothly throughout the night) - previous experience in a night reception, front office supervisory or similar hotel role would be ideal.
Overseeing the overnight guest journey (you will support late arrivals and early departures, monitor service standards and step in to resolve more complex guest requests or complaints) - you will be confident making decisions, managing service recovery and creating a positive experience for every guest.
Maintaining a safe and secure hotel overnight (you will coordinate relevant checks, respond appropriately to incidents and ensure accurate records and handovers are completed) - a strong understanding of health and safety, security and emergency procedures would be beneficial.
Completing night audit and operational tasks (you will review reports, support cash and system checks, monitor the reception desk and ensure key information is ready for the morning team) - experience using Opera or a similar hotel system would be an advantage.
Helping the team deliver consistently high standards (you will coach and support colleagues, provide clear shift handovers and work closely with other departments to keep the hotel running smoothly) - you will be organised, approachable and comfortable taking responsibility when the Night Manager is unavailable.
At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations.
You can expect to receive....
Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
Colleague perks - worldwide discounted room rates and discounted F
Assistant Night Manager - Manchester employer: The Deansgate Manchester
At IHG Hotels and Resorts, the Manchester Deansgate Hotel offers an exceptional work environment where employees are valued and supported in their professional growth. With a commitment to employee wellbeing, competitive salaries, and extensive training opportunities, you will thrive in a culture that celebrates diversity and inclusivity. Join us in the heart of Manchester, where you can enjoy unique perks like discounted stays at over 6,000 hotels worldwide while contributing to a team dedicated to redefining luxury travel.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Deansgate Manchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Deansgate Manchester
Don't be shy about reaching out to The Deansgate Manchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Night Manager - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Deansgate Manchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Deansgate Manchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
