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For Companies At a Glance
- Tasks: Handle various claims and support the Loss Adjusting team effectively.
- Company: Join Davies, a company that values expertise and client satisfaction.
- Benefits: Enjoy a bonus scheme, matched pension contributions, life assurance, and wellness perks.
- Why this job: Great team environment with excellent progression opportunities and a focus on client service.
- Qualifications: Insurance claims experience and a full driving license are essential; ACII and ACILA qualifications are a plus.
- Other info: Be part of a dynamic team in Stoke-On-Trent!
The predicted salary is between 36000 - 60000 £ per year.
New Opportunity - Great team environment and excellent progression opportunities.
About the Role:
Are you passionate about using your expertise in a client-facing role? As a Desktop Loss Adjuster at Davies, you'll handle a variety of claims, supporting our Loss Adjusting team efficiently and effectively.
Key Responsibilities:
- Claims Handling: Manage Domestic & Commercial claims, interpreting policy cover and conditions.
- Building Knowledge: Understand building structures, materials, and defects.
- Investigation: Conduct thorough investigations and interviews, obtain witness statements.
- Negotiation: Use advanced negotiation skills to settle claims.
- Customer Service: Provide expert advice to customers and clients.
- Compliance: Ensure all correspondence and database entries meet service standards.
Skills & Experience:
- Ability to work under pressure in a fast-paced environment.
- Dependability and persistence.
- Flexible and adaptable to changing priorities.
- Full driving license required.
- Insurance claims experience.
- ACII and ACILA qualifications are a plus.
What We Offer:
- Bonus Scheme
- Pension: Contribution matched up to 5%
- Life Assurance: 4x basic salary
- Wellness and Health App
- Discounts at 1,000's of retailers
- Training and Professional Qualifications
Join us and be part of a team that values expertise and client satisfaction. Apply now to become a Desktop Loss Adjuster at Davies!
Contact Detail:
The Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Top Loss Adjuster in Stoke-On-Trent
✨Tip Number 1
Familiarise yourself with the insurance claims process and common types of claims. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Brush up on your negotiation skills, as this is a key part of the Desktop Loss Adjuster role. Consider role-playing scenarios with friends or colleagues to practice your approach to settling claims effectively.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in loss adjusting. Attend relevant events or join online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Research Davies as a company, including their values and recent news. Being knowledgeable about the organisation will show your genuine interest and help you tailor your responses during the interview.
We think you need these skills to ace Desk Top Loss Adjuster in Stoke-On-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling and customer service. Emphasise any insurance claims experience and qualifications like ACII or ACILA, as these are particularly valued for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your expertise in loss adjusting. Mention specific skills such as negotiation and investigation, and how they align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your ability to work under pressure and adapt to changing priorities. Provide examples of how you've successfully managed similar situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a client-facing role.
How to prepare for a job interview at The Davies Group
✨Showcase Your Claims Handling Experience
Be prepared to discuss your previous experience in managing domestic and commercial claims. Highlight specific examples where you interpreted policy cover and conditions effectively, as this will demonstrate your expertise in the field.
✨Demonstrate Your Investigation Skills
Expect questions about how you conduct investigations and interviews. Share detailed accounts of past experiences where you obtained witness statements and resolved complex issues, showcasing your thoroughness and attention to detail.
✨Highlight Your Negotiation Abilities
Since negotiation is a key part of the role, prepare to discuss situations where you successfully negotiated settlements. Use specific examples to illustrate your advanced negotiation skills and how they benefited both the client and the company.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to customer service. Provide examples of how you've provided expert advice to clients in the past, ensuring that you convey your commitment to client satisfaction and your ability to handle challenging situations.
