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For Companies At a Glance
- Tasks: Handle and manage various domestic and commercial claims efficiently.
- Company: Join Davies, a company known for its supportive team environment and growth opportunities.
- Benefits: Enjoy a bonus scheme, matched pension contributions, life assurance, wellness app, and retail discounts.
- Why this job: This role offers a chance to develop negotiation skills and provide expert customer service in a dynamic setting.
- Qualifications: Experience in insurance claims is essential; ACII and ACILA qualifications are a plus.
- Other info: A full driving license is required, and adaptability to changing priorities is key.
The predicted salary is between 36000 - 60000 £ per year.
New Opportunity - Great team environment and excellent progression opportunities
About the Role:
Are you passionate about using your expertise in a client-facing role? As a Desktop Loss Adjuster at Davies, you'll handle a variety of claims, supporting our Loss Adjusting team efficiently and effectively.
Key Responsibilities:
- Claims Handling: Manage Domestic & Commercial claims, interpreting policy cover and conditions.
- Building Knowledge: Understand building structures, materials, and defects.
- Investigation: Conduct thorough investigations and interviews, obtain witness statements.
- Negotiation: Use advanced negotiation skills to settle claims.
- Customer Service: Provide expert advice to customers and clients.
- Compliance: Ensure all correspondence and database entries meet service standards.
Skills & Experience:
- Ability to work under pressure in a fast-paced environment.
- Dependability and persistence.
- Flexible and adaptable to changing priorities.
- Full driving license required.
- Insurance claims experience.
- ACII and ACILA qualifications are a plus.
What We Offer:
- Bonus Scheme
- Pension: Contribution matched up to 5%
- Life Assurance: 4x basic salary
- Wellness and Health App
- Discounts at 1,000's of retailers
- Training and Professional Qualifications
Join us and be part of a team that values expertise and client satisfaction. Apply now to become a Desktop Loss Adjuster at Davies!
Contact Detail:
The Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Top Loss Adjuster
✨Tip Number 1
Familiarise yourself with the insurance claims process and common types of claims. Understanding the nuances of domestic and commercial claims will give you an edge during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since this role involves settling claims, being able to demonstrate your ability to negotiate effectively can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service experience. Highlight any previous roles where you've provided expert advice or support, as this is crucial for a client-facing position like the Desktop Loss Adjuster.
✨Tip Number 4
Network with professionals in the insurance industry. Attend relevant events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
We think you need these skills to ace Desk Top Loss Adjuster
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Desktop Loss Adjuster. Familiarise yourself with claims handling, negotiation skills, and customer service expectations outlined in the job description.
Tailor Your CV: Highlight your relevant experience in insurance claims and any qualifications like ACII or ACILA. Make sure to showcase your ability to work under pressure and your adaptability to changing priorities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and your expertise in client-facing positions. Use specific examples from your past experiences to demonstrate your skills in investigation and negotiation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your application presents you in the best possible light.
How to prepare for a job interview at The Davies Group
✨Showcase Your Claims Handling Experience
Be prepared to discuss your previous experience with managing domestic and commercial claims. Highlight specific examples where you interpreted policy cover and conditions effectively, as this will demonstrate your expertise in the field.
✨Demonstrate Your Investigation Skills
Expect questions about how you conduct investigations and interviews. Share detailed accounts of past cases where you obtained witness statements and resolved issues, showcasing your thoroughness and attention to detail.
✨Highlight Your Negotiation Abilities
Since negotiation is a key part of the role, prepare to discuss your approach to settling claims. Provide examples of successful negotiations you've conducted, emphasising your ability to achieve favourable outcomes for both clients and the company.
✨Emphasise Customer Service Excellence
As a Desktop Loss Adjuster, providing expert advice is crucial. Be ready to explain how you ensure high levels of customer service, including any strategies you use to handle difficult situations or client queries effectively.
