Claims Support Technician

Claims Support Technician

Stafford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Adjusters in managing claims over £25k and ensure smooth operations.
  • Company: Join Davies Group, a leading firm in Loss Adjusting with a supportive culture.
  • Benefits: Enjoy great career prospects, supportive management, and potential for remote work.
  • Why this job: Be part of a dynamic team that values communication and personal growth.
  • Qualifications: Strong communication skills and a dedication to providing excellent support are essential.
  • Other info: This role offers a chance to develop your career in a thriving industry.

The predicted salary is between 28800 - 43200 £ per year.

Varied role with supportive management and great career prospects. Davies Group, Loss Adjusting division is looking to recruit a Claims Technician to join our growing team. In this position, you will play a vital role in the management of Adjuster led claims, providing support to the Adjusters, and working actively on claims >£25k.

You will need to be a great communicator, dedicated to providing a professional service.

Claims Support Technician employer: The Davies Group

At Davies Group, we pride ourselves on being an excellent employer, offering a dynamic work environment where supportive management fosters professional growth and development. Our Loss Adjusting division not only provides competitive benefits but also encourages a collaborative culture that values communication and teamwork, making it an ideal place for Claims Support Technicians to thrive in their careers.
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Contact Detail:

The Davies Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Support Technician

✨Tip Number 1

Familiarise yourself with the claims process and terminology used in the insurance industry. This knowledge will not only help you understand the role better but also demonstrate your commitment and enthusiasm during any discussions with us.

✨Tip Number 2

Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities within our team.

✨Tip Number 3

Prepare to showcase your communication skills, as they are crucial for this position. Think of examples from your past experiences where you effectively communicated complex information or resolved conflicts, and be ready to discuss these in an interview.

✨Tip Number 4

Research Davies Group and our Loss Adjusting division thoroughly. Understanding our values, mission, and recent developments will allow you to tailor your conversations and show how you align with our goals when you apply through our website.

We think you need these skills to ace Claims Support Technician

Excellent Communication Skills
Attention to Detail
Customer Service Orientation
Problem-Solving Skills
Time Management
Organisational Skills
Team Collaboration
Knowledge of Insurance Claims Processes
Analytical Skills
Ability to Work Under Pressure
Adaptability
Technical Proficiency in Claims Management Software
Negotiation Skills
Empathy and Understanding

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Claims Support Technician position. Highlight key skills such as communication and dedication to support your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work in claims management or customer support, and ensure your achievements are clearly stated.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for supporting Adjusters and managing claims.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims support field.

How to prepare for a job interview at The Davies Group

✨Showcase Your Communication Skills

As a Claims Support Technician, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and concisely, both verbally and in writing. Consider sharing examples from past experiences where your communication made a positive impact.

✨Understand the Claims Process

Familiarise yourself with the claims management process, especially for Adjuster led claims. Research common challenges faced in this area and be ready to discuss how you would approach them. This shows your proactive attitude and genuine interest in the role.

✨Highlight Your Teamwork Abilities

This role involves working closely with Adjusters and other team members. Prepare to discuss your experience in collaborative environments and how you contribute to team success. Sharing specific examples of teamwork can help illustrate your fit for the position.

✨Express Your Career Aspirations

Davies Group values career development, so it's important to express your long-term goals during the interview. Discuss how this position aligns with your career path and what you hope to achieve within the company. This demonstrates your commitment and ambition.

Claims Support Technician
The Davies Group
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