At a Glance
- Tasks: Lead the Redruth depot, ensuring efficient operations and outstanding customer service.
- Company: Join a dynamic logistics company focused on teamwork and high performance.
- Benefits: Enjoy 5.6 weeks holiday, training opportunities, and employee discounts.
- Other info: Great career growth potential in a supportive work environment.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in logistics management and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
As Depot General Manager, you will take full responsibility for the day-to-day leadership, performance, and strategic management of the Redruth depot. You will ensure all operational activities run efficiently, safely, and profitably, while delivering outstanding service to customers and maintaining high team engagement.
Responsibilities
- Oversee the daily running of the depot, ensuring all the needs of customers are consistently met and exceeded.
- Ensure the successful delivery of multi-drop, trunking, and 2-person crew deliveries.
- Drive on-time performance, service quality, and operational KPIs across all functions.
- Ensure all deliveries and collections are completed in line with company standards and customer expectations.
Financial & Commercial Responsibility
- Manage depot performance against budget and financial targets, controlling costs where appropriate.
- Monitor and improve productivity, efficiency, and resource planning.
- Identify opportunities for operational improvement, business development and cost savings.
People & Resource Management
- Lead, motivate, and develop a multi-functional team of managers, drivers and warehouse operatives.
- Manage performance through regular reviews, coaching, and clear objective setting.
- Promote a positive culture focused on teamwork, accountability, and high performance.
- Lead recruitment, onboarding, and training to build a strong and capable workforce.
- Work with procurement to attract, onboard and train sub-contractor delivery drivers.
- Ensure efficient people resource planning so that all routes are appropriately staffed and recruitment agency costs are kept to a minimum.
Vehicle Management
- Take responsibility for availability and condition of your fleet of vehicles, ensuring vehicles are well maintained and compliant with legal and company requirements.
- Monitor and enforce completion of daily vehicle checks and defect reporting, ensuring issues are resolved promptly.
- Work closely with Dash Fleet Services to ensure minimal vehicle downtime.
- Ensure appropriate vehicle allocation and availability so drivers have the correct vehicles to complete their duties efficiently.
- Promote a culture of vehicle care, compliance, and responsibility across all drivers.
Health & Safety Compliance
- Ensure full compliance with Health & Safety legislation, company policies, and safe working practices.
- Promote a strong safety culture across the depot, including safe driving, manual handling, and warehouse operations.
Customer Service & Stakeholder Management
- Ensure consistently high levels of customer satisfaction and service delivery.
- Build strong working relationships with customers, suppliers, and internal stakeholders.
- Act as the key point of escalation for operational or service-related issues.
Planning & Performance
- Oversee route planning, resource allocation, and depot scheduling to ensure optimal efficiency.
- Monitor and analyse KPIs such as delivery performance, damages, productivity, and compliance.
- Implement continuous improvement initiatives to enhance depot performance.
Compliance & Reporting
- Ensure compliance with transport regulations, driver hours, and company procedures.
- Maintain accurate operational records and produce regular performance reports.
Proven experience working at a senior level in logistics, transport or warehouse management. The emotional intelligence to nurture a positive work environment built on the company's core values. Excellent knowledge of transport, distribution and delivery operations. The commercial awareness to manage budgets and drive positive financial performance. Excellent influencing, communication and stakeholder management skills. A full UK driving licence.
Benefits
- 5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years' service up to 5 years.
- Excellent training and development opportunities.
- Employee discounts on vehicle rentals, hampers and more!
Depot General Manager in Truro employer: The Dash Group
As a Depot General Manager at our Redruth location, you will thrive in a dynamic work environment that prioritises employee engagement and operational excellence. We offer competitive benefits including generous holiday entitlement, ongoing training and development opportunities, and employee discounts, all while fostering a culture of teamwork and accountability. Join us to lead a dedicated team and make a meaningful impact in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Depot General Manager in Truro
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like The Dash Group.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by The Dash Group. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Depot General Manager in Truro
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at The Dash Group, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at The Dash Group and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into The Dash Group. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at The Dash Group
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at The Dash Group.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to The Dash Group.
