Key Account Manager - Digital Marketing Agency
Key Account Manager - Digital Marketing Agency

Key Account Manager - Digital Marketing Agency

Altrincham Full-Time 35000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Own a portfolio of performance marketing clients and drive their growth.
  • Company: Join Dark Horse, a leading digital marketing agency transforming businesses with innovative strategies.
  • Benefits: Enjoy uncapped commission, hybrid working, 27 days leave, and mental wellbeing support.
  • Why this job: Make a real impact in client success while working in a supportive and dynamic culture.
  • Qualifications: Experience in account management within a performance marketing agency is essential.
  • Other info: Be part of a team that celebrates your wins and pushes boundaries.

The predicted salary is between 35000 - 38000 £ per year.

Ready to Drive Real Growth? Become a Key Account Manager at a Leading Digital Marketing Agency.

Salary: £35,000-£38,000 DOE + Commission

Location: Hybrid - 2 days per week in our leafy Altrincham office.

Are you more than just an account manager? Do you thrive on driving real results and not just maintaining the status quo? At Dark Horse, we don’t just manage digital marketing - we turn 7-figure businesses into 8-figure powerhouses with elite-level PPC, SEO, and Paid Social strategies.

We’re expanding, and we’re looking for a Key Account Manager who wants to make a tangible difference to client growth and success. As the face of the client relationship, you won’t just be managing a portfolio, you’ll be owning it. Backed by our expert PPC, SEO, and Paid Social teams, you’ll become a trusted advisor, working closely with ambitious clients to uncover growth opportunities, secure renewals, and generate incremental revenue.

Your mission:

  • Take ownership of a portfolio of performance marketing clients
  • Build trust-based relationships and become a key point of contact
  • Align our services with client goals to drive long-term results
  • Secure contract renewals and upsells
  • Handle escalations and deliver proactive, solutions-focused support
  • Help shape the future of client services at one of the UK’s most innovative agencies

We’ve built a place where people genuinely love to work. You’ll get flexibility, autonomy, and a team that pushes boundaries and supports each other. Here’s what’s in it for you:

  • Uncapped commission; OTE £4,000-£6,000 annually
  • Hybrid working & flexitime
  • 27 days leave + your birthday off
  • Carbon-offsetting your role via The Dark Forest
  • Mental wellbeing support through BUPA
  • A collaborative, supportive culture that celebrates your wins
  • Learn from some of the best performance marketers in the UK

If you’re an experienced account manager within a performance marketing agency and have a track record of client retention, upselling and delivering outstanding service, we want to hear from you. Apply now and take the next step in your career with a digital agency that’s serious about results - for our clients and for you.

Key Account Manager - Digital Marketing Agency employer: The Dark Horse

At Dark Horse, we pride ourselves on being more than just a workplace; we foster a vibrant culture where innovation and collaboration thrive. Located in the picturesque town of Altrincham, our hybrid working model offers flexibility and autonomy, allowing you to balance your professional and personal life while driving real growth for our clients. With uncapped commission opportunities, extensive leave, and a commitment to employee wellbeing, joining our team means becoming part of a supportive environment that celebrates your successes and encourages your professional development.
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Contact Detail:

The Dark Horse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager - Digital Marketing Agency

✨Tip Number 1

Familiarise yourself with the latest trends in digital marketing, especially in PPC, SEO, and Paid Social. This knowledge will not only help you understand the services offered but also allow you to engage in meaningful conversations with potential clients during interviews.

✨Tip Number 2

Network with professionals in the digital marketing space, particularly those who work in performance marketing agencies. Attend industry events or join online forums to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven client growth in your previous roles. Highlight your successes in upselling and retaining clients, as these are key aspects of the Key Account Manager position.

✨Tip Number 4

Research Dark Horse and their client portfolio thoroughly. Understanding their unique approach and success stories will enable you to tailor your discussions and demonstrate how you can contribute to their mission of driving real results for clients.

We think you need these skills to ace Key Account Manager - Digital Marketing Agency

Client Relationship Management
Performance Marketing Knowledge
Upselling Techniques
Contract Negotiation
Proactive Problem Solving
Data-Driven Decision Making
Communication Skills
Team Collaboration
Strategic Thinking
Analytical Skills
Time Management
Adaptability
Customer Service Excellence
Digital Marketing Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management and performance marketing. Use specific examples of how you've driven results for clients, focusing on metrics that demonstrate your impact.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital marketing and client success. Mention why you want to work at Dark Horse and how your skills align with their mission to drive growth for clients.

Showcase Your Achievements: When detailing your previous roles, emphasise achievements such as contract renewals, upselling, and successful campaigns. Use quantifiable data to illustrate your contributions and the value you brought to past employers.

Prepare for the Interview: Research Dark Horse and be ready to discuss how you can contribute to their goals. Prepare examples of how you've handled client escalations and provided solutions, as well as your approach to building trust-based relationships.

How to prepare for a job interview at The Dark Horse

✨Showcase Your Results-Driven Mindset

As a Key Account Manager, it's crucial to demonstrate your ability to drive results. Prepare specific examples of how you've helped clients achieve their goals, focusing on metrics and outcomes that highlight your impact.

✨Understand the Agency's Services

Familiarise yourself with the agency's PPC, SEO, and Paid Social strategies. Being able to discuss these services in detail will show your genuine interest and help you align your experience with their offerings.

✨Build Rapport with Interviewers

Since you'll be managing client relationships, it's important to establish a connection during your interview. Be personable, listen actively, and engage with your interviewers to demonstrate your relationship-building skills.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle client escalations. Think of past experiences where you successfully navigated challenges and be ready to share those stories.

Key Account Manager - Digital Marketing Agency
The Dark Horse
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