At a Glance
- Tasks: Lead a team to provide top-notch care for individuals with diverse support needs.
- Company: Join a compassionate organisation dedicated to person-centred care.
- Benefits: Flexible hours, ongoing training, and a supportive work environment.
- Other info: Opportunity for career growth and professional development in a rewarding field.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 3 in Health & Social Care and experience in care roles required.
The predicted salary is between 26332 - 32184 £ per year.
Location: South Belfast & Carryduff Areas
Job Purpose: To lead and support a team of support workers in delivering high-quality, person-centred care and support to individuals with learning disabilities, mental health needs, or other support requirements within a supported living setting. The Team Leader will ensure services are delivered in line with regulatory standards, internal policies, and the values of the organisation.
Key Responsibilities:
- Team Leadership: Provide effective leadership and supervision to support staff. Organise staff rotas and ensure appropriate cover at all times. Support recruitment, induction, and ongoing development of staff. Conduct regular supervision, appraisal, and performance management.
- Service Delivery: Ensure the delivery of high-quality, person-centred support in line with each service user's individual plan. Promote independence, choice, and inclusion. Participate in the development and review of care/support plans and risk assessments. Liaise effectively with families, professionals, and external agencies.
- Quality and Compliance: Ensure all practices meet Regulation and Quality Improvement Authority (RQIA) standards. Maintain accurate records and ensure compliance with GDPR and safeguarding policies. Participate in internal audits, inspections, and contribute to continuous service improvement. Ensure health and safety procedures are adhered to.
- Safeguarding: Promote a safeguarding culture and respond appropriately to any concerns or disclosures. Report any concerns following the organisation's safeguarding and whistleblowing policies.
Person Specification:
Essential Criteria:
- Minimum of NVQ Level 3 in Health & Social Care (or equivalent).
- At least 3 years' experience working in a care or support role within a health and social care setting.
- Demonstrable experience of supporting individuals with learning disabilities and/or mental health needs.
- Strong understanding of person-centred care and support planning.
- Good working knowledge of safeguarding, risk assessment, and health and safety.
- Excellent communication and interpersonal skills.
- Strong organisational and leadership skills.
- Ability to work flexible hours including evenings and weekends.
- Full UK driving licence and access to a car for work purposes.
Desirable Criteria:
- NVQ Level 3 in Health & Social Care (or willingness to work towards).
- Experience working within a supported living setting.
- At least 1 year experience in a supervisory or team leader role.
- Previous experience liaising with external stakeholders (e.g., Social Workers, RQIA, MDT).
- First Aid, Manual Handling, and/or Medication Administration training.
- Experience using digital care planning or rota systems.
- Understanding of the regulatory environment in Northern Ireland (e.g., RQIA standards).
Other Requirements:
- Appointment subject to enhanced AccessNI check.
- Two satisfactory references, one of which must be from a recent employer in a relevant field.
- Commitment to ongoing professional development and training.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Support Worker - Team Lead employer: The CWC Group
At Seeconnell Private Village, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team-oriented culture encourages professional growth through ongoing training and development opportunities, ensuring that our staff are well-equipped to provide high-quality care to individuals with learning disabilities. Located in a serene setting, we offer a unique chance to make a meaningful impact in the lives of our residents while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Team Lead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The CWC Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The CWC Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The CWC Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The CWC Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Team Lead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The CWC Group:Before hitting send, make sure to tailor your application specifically to The CWC Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The CWC Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
