At a Glance
- Tasks: Lead a team to provide high-quality, person-centred care for individuals with diverse support needs.
- Company: CWC Group, a forward-thinking organisation dedicated to supported living services.
- Benefits: Competitive salary, ongoing training, and opportunities for professional development.
- Other info: Flexible hours, supportive environment, and career growth potential.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 3 in Health & Social Care and experience in a care role.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready for your next career move! CWC Group is developing an exciting new service to include bespoke Supported Living accommodation and care in the South Belfast & Carryduff Areas. We have two positions available for the right candidates who can lead a team of support workers in delivering high-quality, person-centred care and support to individuals with learning disabilities, mental health needs, or other support requirements within a supported living setting. The Team Leader will ensure services are delivered in line with regulatory standards, internal policies, and the values of our organisation.
Job Purpose: To lead and support a team of support workers in delivering high-quality, person-centred care and support to individuals with learning disabilities, mental health needs, or other support requirements within a supported living setting.
Key Responsibilities:
- Team Leadership: Provide effective leadership and supervision to support staff. Organise staff rotas and ensure appropriate cover at all times. Support recruitment, induction, and ongoing development of staff. Conduct regular supervision, appraisal, and performance management.
- Service Delivery: Ensure the delivery of high-quality, person-centred support in line with each service user's individual plan. Promote independence, choice, and inclusion. Participate in the development and review of care/support plans and risk assessments. Liaise effectively with families, professionals, and external agencies.
- Quality and Compliance: Ensure all practices meet Regulation and Quality Improvement Authority (RQIA) standards. Maintain accurate records and ensure compliance with GDPR and safeguarding policies. Participate in internal audits, inspections, and contribute to continuous service improvement. Ensure health and safety procedures are adhered to.
- Safeguarding: Promote a safeguarding culture and respond appropriately to any concerns or disclosures. Report any concerns following the organisations safeguarding and whistleblowing policies.
Person Specification
Essential Criteria:
- Minimum of NVQ Level 3 in Health & Social Care (or equivalent).
- At least 3 years' experience working in a care or support role within a health and social care setting.
- Demonstrable experience of supporting individuals with learning disabilities and/or mental health needs.
- Strong understanding of person-centred care and support planning.
- Good working knowledge of safeguarding, risk assessment, and health and safety.
- Excellent communication and interpersonal skills.
- Strong organisational and leadership skills.
- Ability to work flexible hours including evenings and weekends.
- Full UK driving licence and access to a car for work purposes.
Desirable Criteria:
- NVQ Level 3 in Health & Social Care (or willingness to work towards).
- Experience working within a supported living setting.
- At least 1 year experience in a supervisory or team leader role.
- Previous experience liaising with external stakeholders (e.g., Social Workers, RQIA, MDT).
- First Aid, Manual Handling, and/or Medication Administration training.
- Experience using digital care planning or rota systems.
- Understanding of the regulatory environment in Northern Ireland (e.g., RQIA standards).
Other Requirements: Appointment subject to enhanced AccessNI check. Two satisfactory references, one of which must be from a recent employer in a relevant field. Commitment to ongoing professional development and training.
Support Worker - Team Lead in Lisburn employer: The CWC Group
CWC Group is an exceptional employer, offering a supportive and inclusive work environment in the South Belfast & Carryduff areas. With a strong focus on employee development and a commitment to high-quality, person-centred care, we provide our team leaders with the opportunity to make a meaningful impact while enjoying competitive benefits and flexible working arrangements. Join us to lead a dedicated team and contribute to the well-being of individuals with learning disabilities and mental health needs in a rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Team Lead in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about openings at CWC Group. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of person-centred care and the specific needs of individuals with learning disabilities or mental health issues. We want you to shine when discussing how you can lead a team effectively!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved service delivery. This will help us see how you can fit into the Team Lead role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Support Worker - Team Lead in Lisburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Support Worker - Team Lead role. Highlight your experience in leading teams and delivering person-centred care, as this is what we’re really looking for!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with the job description. Talk about your experience with learning disabilities and mental health needs, and how you’ve promoted independence and inclusion.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so let us know why you’re passionate about this role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at The CWC Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Team Lead in a supported living setting. Familiarise yourself with person-centred care principles and the regulatory standards set by RQIA. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you organised staff rotas, conducted appraisals, or improved service delivery. This will demonstrate your capability to lead and support a team effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Good communication is crucial in this role, so be ready to discuss how you would liaise with families, professionals, and external agencies. Use specific examples to illustrate your interpersonal skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and understanding of safeguarding practices. Think through potential situations you might face as a Team Lead and how you would handle them, ensuring you align your answers with the values of the organisation.
