At a Glance
- Tasks: Keep spaces clean and welcoming while providing excellent customer service.
- Company: Join a caring team at Blair Lodge, dedicated to supporting independence.
- Benefits: Flexible hours, teamwork environment, and the chance to make a difference.
- Other info: Opportunities for growth in a supportive workplace.
- Why this job: Perfect for those who love cleanliness and want to help others thrive.
- Qualifications: Customer service skills and a willingness to learn are key.
Blair Lodge is seeking dedicated and reliable Domestic Assistants to join our team. The ideal candidates will be responsible for maintaining cleanliness and hygiene in various settings, including residential and commercial rooms and spaces. You will ensure that all areas of the home are a clean and comfortable environment in which staff and visitors can effectively work.
You are responsible for all areas of cleaning, dusting, sweeping, vacuuming and mopping. We aim to foster an atmosphere of care and support which both enables patients to live as full, interesting and independent a lifestyle as possible with rules and regulations being kept to a minimum. We aim to assist in developing the sense of independence our patients have to enrich their lives as much as possible.
Job Overview
This role requires a strong commitment to customer service and attention to detail, ensuring that all areas are kept to the highest standards of cleanliness.
Details:
- 2x Positions - 35 hours per week (to include weekend work 9:30am - 3:30pm)
Duties
- Perform general cleaning tasks such as dusting, vacuuming, mopping, and sanitising surfaces.
- Ensure that all areas, including restrooms and kitchens, are clean and well-maintained.
- Manage waste disposal and recycling in accordance with company policies.
- Report any maintenance issues or safety hazards to the appropriate personnel.
- Provide excellent customer service by responding to client requests and addressing any concerns promptly.
- Collaborate with team members to ensure efficient workflow and high-quality results.
- Adhere to health and safety regulations while performing cleaning duties.
Skills
- Strong customer service skills with the ability to interact positively with clients and colleagues.
- Experience in commercial cleaning or hotel environments is preferred but not essential.
- Knowledge of proper cleaning techniques and use of cleaning equipment.
- Ability to work independently as well as part of a team.
- Good organisational skills with attention to detail in all tasks performed.
- A willingness to learn new skills related to cleaning practices and customer service.
- Report and record in the appropriate manner any information considered to be important to the Registered Manager and adhere to Blair Lodge policies and procedures.
Please note that this Job Description will be subject to continuing review and development. If you are a motivated individual with a passion for cleanliness and customer satisfaction, we encourage you to apply for this rewarding position.
EQUAL OPPORTUNITIES
CWC Group is committed to being an Equal Opportunities Employer and welcomes applications from people irrespective of age, gender, race, disability, ethnic origin, sexual orientation, political opinion, marital status, disability and religious belief.
IMPORTANT
Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced Access NI check.
ACCESS NI
Access NI have a written code of practice which can be downloaded from.
Location
Blair Lodge - 32 Byransburn Road, Bangor, BT20 3SB
Experience
1 years experience in a similar role desirable
Work Location: In person
Domestic Assistant employer: The CWC Group
Blair Lodge is an exceptional employer that prioritises a supportive and caring work environment, making it an ideal place for Domestic Assistants to thrive. With a strong focus on employee growth and development, we offer comprehensive training and opportunities to enhance your skills while ensuring a clean and comfortable atmosphere for our patients. Located in the beautiful Bangor area, our team enjoys a collaborative culture that values attention to detail and customer service, all while contributing to the well-being of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blair Lodge. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in cleaning and customer service can benefit the team at Blair Lodge. Confidence is key!
✨Tip Number 3
Dress the part! Even though this is a domestic assistant role, showing up in smart, clean attire can make a great first impression. It shows that you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your attention to detail!
We think you need these skills to ace Domestic Assistant
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know why you love keeping spaces clean and tidy. Share any personal experiences or stories that highlight your commitment to cleanliness and customer satisfaction.
Highlight Relevant Experience:If you've worked in cleaning roles before, make sure to mention them! Even if it's not in a commercial setting, any experience with cleaning or customer service can help us see how you'd fit into our team.
Be Detail-Oriented:Since attention to detail is key in this role, use your application to demonstrate this trait. Proofread your application for any typos or errors, and ensure it’s well-structured and easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The CWC Group
✨Know Your Cleaning Techniques
Familiarise yourself with various cleaning methods and equipment before the interview. Be ready to discuss your experience with tasks like dusting, vacuuming, and mopping, as well as any specific techniques you’ve used in previous roles.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service skills, think of examples where you've positively interacted with clients or colleagues. Prepare to share how you handle requests and address concerns, demonstrating your commitment to creating a comfortable environment.
✨Emphasise Teamwork and Independence
Blair Lodge values collaboration, so be prepared to talk about your ability to work both independently and as part of a team. Share experiences where you’ve successfully contributed to a team effort while also managing your own responsibilities.
✨Understand Health and Safety Regulations
Brush up on health and safety regulations related to cleaning. Be ready to discuss how you ensure compliance in your cleaning practices, as this shows your attention to detail and commitment to maintaining a safe environment.
