At a Glance
- Tasks: Support the delivery and running of the pantomime, Sleeping Beauty.
- Company: The Customs House, known for high-quality pantomimes.
- Benefits: Competitive fee, holiday pay, and a supportive team environment.
- Other info: Join a dynamic team and enjoy excellent opportunities for growth.
- Why this job: Be a key player in an exciting production and gain hands-on experience.
- Qualifications: Experience as a Technical Stage Manager and strong organisational skills.
The predicted salary is between 6480 - 6480 £ per year.
The Customs House is seeking an experienced and proactive Technical Stage Manager (TSM) to support the delivery and day-to-day running of our 2026 pantomime, Sleeping Beauty. This is a key, hands-on role within the technical team, combining strong organisational skills with practical backstage and technical support to ensure a smooth and consistent production throughout rehearsals and the performance run.
About the Role
As Technical Stage Manager, you will play a central role in the operational and technical running of the production, working closely with the venue, creative and technical teams.
- Operational Support – Supporting the day-to-day running of rehearsals and performances, helping to maintain a smooth and efficient working environment.
- Technical Coordination – Assisting with the technical running of the show, working alongside lighting, sound, and stage departments to ensure effective backstage operations and smooth running. In collaboration with the PM and Technical Operation Staff, create the show bible/script with all show cues and notes for any cover needed.
- Props & Backstage Management – Overseeing prop maintenance and sourcing, and supporting the organisation of backstage activity.
- Reporting – Producing clear and accurate daily show reports. Create and monitor rehearsal reports in collaboration with the rehearsal room assistant, which also includes keeping the script up to date with any rehearsal changes.
- Company Support – Acting as a key point of contact for day-to-day operational and technical issues, escalating where appropriate to the Production Manager or senior team.
All members of the venue and production teams have an obligation to ensure and support safeguarding around the production. With teams of young children, the TSM is a vital role in ensuring safeguarding and support is adhered to during performances and report any issues or concerns to senior management immediately.
You will be working with a company comprising:
- 2 adult swings
- 10 members of the young ensemble
- An experienced stage crew team of 3, including a technical swing supporting lighting, sound, and stage tracks where required
The role also includes undertaking an active backstage track as part of the running team, supporting scene changes and scenic movement where required. You will report to the Producer and Technical & Production Managers.
About You
We are looking for someone who:
- Has professional experience as a Technical Stage Manager or senior stage management team member
- Is highly organised, proactive, and able to remain calm under pressure
- Has strong communication skills and works effectively within a collaborative team environment
- Is confident working stage-side as part of a running crew
Preparation & Key Dates
The contract includes half a week of preparation, which will involve:
- Director Meetings
- Production Meetings with full team
- Production Schedule
- Technical rehearsals: Monday 16 November
- Opening Night: Friday 20 November
- Press Night: Wednesday 25 November
- Final Performance: Saturday 2 January 2027
Days off: 1 day off per week during rehearsals, Mondays during the performance run, Christmas Day, Boxing Day, and New Year’s Day. As with all pantomime productions, the schedule includes a high-performance volume across the Christmas period.
Fee
Total Base fee: £6,480 (0.5wk Prep, 1.5wk Rehearsals, 7wk Technical and Show) Holiday pay: £781.49, paid at the end of the contract. This fee is aligned with current industry agreements for subsidised theatre.
Deadline for applications Friday 25 September
Interviews Held Monday 5th October, The Customs House
The Customs House has a strong reputation for producing high-quality pantomime with an experienced and supportive team. You will be working within an established production structure alongside a dedicated Production Manager, Technical Manager, and stage crew team. We are committed to equal opportunities and ask that all applicants complete our Equal Opportunities Form as part of the application process.
Technical Stage Manager in Newcastle upon Tyne employer: The Customs House
The Customs House is an exceptional employer, renowned for its commitment to producing high-quality pantomimes in a supportive and collaborative environment. As a Technical Stage Manager, you will benefit from working alongside experienced professionals, with ample opportunities for personal and professional growth while contributing to a beloved community tradition in South Shields. The company fosters a culture of inclusivity and teamwork, ensuring that every member feels valued and empowered throughout the production process.
