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- Tasks: Install and configure telecom systems while providing top-notch customer support.
- Company: Join a fast-growing managed service provider in the telecoms and IT sector.
- Benefits: Enjoy 22 days holiday, NHS healthcare cash plan, and paid volunteering time.
- Why this job: Be part of a collaborative team that values innovation and customer focus.
- Qualifications: 3+ years in UC or installation roles with experience in VoIP and AV setups.
- Other info: Full UK driving licence required; thrive in a varied, customer-facing role.
The predicted salary is between 24000 - 42000 £ per year.
We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK. In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.
What we’re looking for:
- 3+ years in UC or installation engineering roles
- Experience with Gamma Horizon and/or 8x8 VoIP
- Teams Room setups (Yealink hardware preferred)
- Understanding of contact centre features (IVRs, dashboards, agent tools)
- Confident with networking basics (VLANs, PoE, QoS)
- Comfortable working with tools to mount AV/telephony equipment
- A strong communicator with great problem-solving skills
- Full UK driving licence required
What you’ll get:
- £30,000 – £35,000 depending on experience
- 22 days’ holiday + your birthday off (rising to 25 days in year 2)
- NHS healthcare cash plan, pension scheme, life insurance (3x salary)
- Staff discounts, paid volunteering time, and wellbeing support
- Clear personal development plan and learning opportunities
You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon. If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!
Contact Detail:
The Curve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecommunications Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Gamma Horizon and 8x8 VoIP systems. Having hands-on experience or even a solid understanding of these platforms will give you an edge during interviews.
✨Tip Number 2
Brush up on your networking basics, especially VLANs, PoE, and QoS. Being able to discuss these concepts confidently will demonstrate your technical competence and reassure the hiring team of your capabilities.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully resolved issues during installations or configurations, as this will highlight your ability to handle challenges in a customer-facing role.
✨Tip Number 4
Since this role involves direct interaction with customers, practice your communication skills. Be ready to explain complex technical concepts in simple terms, as this will be crucial for delivering effective end-user training.
We think you need these skills to ace Telecommunications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Unified Communications and installation engineering. Include specific projects or roles where you've worked with Gamma Horizon, 8x8 VoIP, and Yealink hardware.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and customer-facing experience. Mention your familiarity with contact centre features and networking basics to demonstrate your fit for the role.
Highlight Relevant Skills: In your application, emphasise your technical skills related to AV installations and cloud-hosted systems. Be sure to mention your driving licence and readiness to travel, as this is a field-based position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial in a technical role like this.
How to prepare for a job interview at The Curve Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with VoIP systems like Gamma Horizon and 8x8, as well as your familiarity with Microsoft Teams Room setups. Highlight specific projects where you successfully installed or configured these systems.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills, especially in customer-facing scenarios. Prepare examples of challenges you've faced during installations and how you resolved them effectively.
✨Communicate Clearly
As a Communications Engineer, strong communication is key. Practice explaining technical concepts in simple terms, as you may need to train end-users or collaborate with non-technical staff.
✨Understand the Company Culture
Research the company’s values and culture, particularly their focus on innovation and customer service. Be ready to discuss how your personal values align with theirs and how you can contribute to their team.
