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For Companies At a Glance
- Tasks: Support critical business applications and resolve technical incidents in a dynamic tech environment.
- Company: Join a forward-thinking IT team in a collaborative culture.
- Benefits: Hybrid working, competitive salary, and opportunities for continuous improvement.
- Why this job: Make a real impact while enhancing processes and driving operational excellence.
- Qualifications: Experience in application support with strong technical skills across various technologies.
- Other info: Empower yourself to solve problems and grow in a modernised environment.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack.
In this role, you'll be responsible for:
- Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis
- Proactively maintaining and optimising applications, performing upgrades and configuration changes
- Monitoring system performance, defining service-level objectives, and addressing bottlenecks before they impact users
- Collaborating closely with engineering and business teams to drive operational excellence
- Enhancing processes, documentation, and tooling to support continuous improvement
What we're looking for:
- Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment
Strong knowledge of SRE principles, incident management, monitoring, and performance tuning
Hands-on technical skills across a broad range of technologies, including:
- Microsoft: C#, VB, .NET Core, Azure, SQL Server, IIS, Windows Server
- Web: React, RESTful APIs, Docker, Azure Kubernetes Service (AKS)
- Tools: CI/CD pipelines (Azure DevOps), Dynatrace, Git, Okta, Apigee
- Excellent communication skills and the ability to work effectively across cross-functional teams
Desirable:
- Familiarity with legacy VB/C# applications in a modernised environment
- Experience in automation/scripting (PowerShell, Bash)
- Background in financial services applications or products
Location: London (hybrid working – 2/3 days a week in the office)
This is a fantastic opportunity to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement.
If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you!
Senior Application Support Engineer employer: The Curve Group
Contact Detail:
The Curve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and its tech stack thoroughly. We recommend practising common technical questions and scenarios related to application support. The more prepared you are, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! If you’ve worked on relevant projects or have a portfolio, make sure to highlight them during interviews. We love seeing real-world examples of how you’ve tackled challenges, especially in complex environments like financial services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make an impact in application support.
We think you need these skills to ace Senior Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Application Support Engineer role. Highlight your experience with application support, especially in financial services, and showcase your technical skills that match our tech stack.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about application support and how your background aligns with our needs. Don’t forget to mention your experience with SRE principles and incident management.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've investigated and resolved technical incidents in the past. We love candidates who can demonstrate their ability to minimise downtime and perform effective root cause analysis.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative tech environment!
How to prepare for a job interview at The Curve Group
✨Know Your Tech Stack
Make sure you brush up on the technologies mentioned in the job description, like C#, .NET Core, and Azure. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of incidents you've resolved in the past. Highlight your approach to root cause analysis and how you ensured minimal downtime. This will show your potential employer that you can handle the pressure of a critical application support role.
✨Showcase Collaboration Experience
Since this role involves working closely with engineering and business teams, be ready to talk about your experience in cross-functional collaboration. Share examples of how you've enhanced processes or documentation through teamwork, as this will demonstrate your ability to drive operational excellence.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to application support and their expectations for the role. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.
