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- Tasks: Support financial agreements and deliver outstanding customer experiences.
- Company: One of the UK's largest independent finance houses with a collaborative culture.
- Benefits: 25 days annual leave, gym membership, and hybrid working options.
- Why this job: Join a dynamic team and shape the future of finance solutions.
- Qualifications: Customer service and administration experience, excellent communication skills.
- Other info: Part-time role with great career growth and a focus on inclusion.
The predicted salary is between 24000 - 30000 £ per year.
Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued success, they are now looking to recruit a Sales Administrator to allow them to continue their exciting growth plans. Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values.
As a Sales Administrator, you will play a key role in processing financial agreements and supporting documents, delivering an outstanding Customer Experience when liaising with suppliers and customers and ensure deals are administered 'right first time' to achieve SLA and Compliance standards.
Role responsibilities:
- Manage correspondence between the Relationship Directors and Internal Account Managers and their clients (Customers/Introducers/Suppliers)
- Monitor customer accounts and provide exposure to Relationship Directors as and when requested
- Raise finance agreements - Hire Purchase/Finance Lease/Refinance
- Update systems to record all transaction details (telephone conversations, emails, internal communications) to ensure visibility across the business
- Prepare payout documentation accurately and according to company SLAs and Compliance standards
- Complete transaction files and communicate requirements in a timely fashion with particular emphasis on a 'right first time' approach
- Send invoice requests to suppliers
- Carry out know your customer and supplier checks
Key skills required:
- Previous customer service experience (either face to face or over the phone)
- Previous administration experience
- IT literate
- Excellent communicator
- Desirable - previously worked within a Financial Services company
They have a great working environment, and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It's a truly collaborative place to work.
They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you'll never be too far away from colleagues. This role is based in Newport, working part-time (21 hours a week over 3 days) on a fixed-term contract for 12 months. Monday and Friday will be worked from home and either a Tuesday or Wednesday will be worked in the office, giving you the best of both worlds.
Benefits you can expect:
- 25 days annual leave (pro rata) + bank holidays
- 2 additional days holiday after 5 years' service
- Birthday day off
- Subsidised gym membership
- Opt in Private Medical Insurance
- Cycle to Work Scheme
- Buy Annual Leave Scheme
- Half day seasonal shopping
- Auto enrolment pension - 3% employer contribution subject to eligibility
- Life Assurance 3 x basic salary
- Employee Assistance Programme Available
Our client is proud to be a member of Stonewall's Diversity Champions programme and are committed to improving workplace inclusion.
Sales Administrator in Newport employer: The Curve Group
Contact Detail:
The Curve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Newport
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their exciting growth plans.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Administrator role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think of examples from your past experiences that highlight your skills and how you can deliver that 'right first time' approach they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Sales Administrator in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Administrator role. Highlight your customer service and administration experience, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills: As a Sales Administrator, communication is key. In your application, demonstrate your ability to communicate clearly and effectively, whether it’s through your writing style or by providing examples of past experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Curve Group
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent achievements. Understanding their mission to provide flexible finance solutions will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Administrator, you'll be interacting with customers and suppliers regularly. Prepare examples from your past experiences where you delivered excellent customer service or resolved issues effectively. This will demonstrate your ability to contribute to their aim of creating great customer experiences.
✨Be Ready for Technical Questions
Since the role requires IT literacy and familiarity with financial agreements, brush up on relevant software and processes. Be prepared to discuss any previous administration experience you have, especially if it relates to finance. This will help you stand out as a candidate who can hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they measure success in the role, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company culture is the right fit for you.