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- Tasks: Support financial agreements and deliver outstanding customer experiences.
- Company: One of the UK's largest independent finance houses with a collaborative culture.
- Benefits: 25 days annual leave, gym membership, private medical insurance, and more.
- Why this job: Join a dynamic team and shape the future of finance solutions.
- Qualifications: Customer service and administration experience, excellent communication skills.
- Other info: Hybrid working model with modern offices and great career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued success, they are now looking to recruit a Sales Administrator to allow them to continue their exciting growth plans. Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values.
As a Sales Administrator, you will play a key role in processing financial agreements and supporting documents, delivering an outstanding Customer Experience when liaising with suppliers and customers and ensure deals are administered 'right first time' to achieve SLA and Compliance standards.
Role responsibilities:- Manage correspondence between the Relationship Directors and Internal Account Managers and their clients (Customers/Introducers/Suppliers)
- Monitor customer accounts and provide exposure to Relationship Directors as and when requested
- Raise finance agreements - Hire Purchase/Finance Lease/Refinance
- Update systems to record all transaction details (telephone conversations, emails, internal communications) to ensure visibility across the business
- Prepare payout documentation accurately and according to company SLAs and Compliance standards
- Complete transaction files and communicate requirements in a timely fashion with particular emphasis on a 'right first time' approach
- Send invoice requests to suppliers
- Carry out know your customer and supplier checks
- Previous customer service experience (either face to face or over the phone)
- Previous administration experience
- IT literate
- Excellent communicator
- Desirable - previously worked within a Financial Services company
So, why would you want to work here? They have a great working environment, and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It's a truly collaborative place to work. They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you'll never be too far away from colleagues. This role is based in Newport, with 2 days in the office per week, giving you the best of both worlds.
Benefits you can expect:- 25 days annual leave + bank holidays
- 2 additional days holiday after 5 years' service
- Birthday day off
- Subsidised gym membership
- Opt in Private Medical Insurance
- Cycle to Work Scheme
- Buy Annual Leave Scheme
- Half day seasonal shopping
- Auto enrolment pension - 3% employer contribution subject to eligibility
- Life Assurance 3 x basic salary
- Employee Assistance Programme Available
Our client is proud to be a member of Stonewall's Diversity Champions programme and are committed to improving workplace inclusion.
Locations
Sales Administrator in Newport, Wales employer: The Curve Group
Contact Detail:
The Curve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to sales administration. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of delivering an outstanding customer experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Administrator in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your customer service and administration experience, and don’t forget to mention any relevant skills that match the job description. We want to see how you can contribute to our exciting growth plans!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your previous experiences align with the responsibilities listed in the job description. We love seeing genuine passion!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon and make sure your key skills and experiences stand out. We appreciate straightforward communication, just like we aim to provide to our customers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at The Curve Group
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent achievements. Understanding their mission to provide flexible finance solutions will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Administrator, you'll need to demonstrate excellent customer service abilities. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will highlight your communication skills and ability to deliver an outstanding customer experience.
✨Be Ready for Technical Questions
Since the role involves processing financial agreements and using various systems, brush up on any relevant software or tools mentioned in the job description. Be prepared to discuss your IT literacy and how you've used technology to improve efficiency in previous roles.
✨Emphasise Teamwork and Collaboration
This company values teamwork, so be ready to talk about how you've worked effectively in a team setting. Share specific instances where your collaboration led to successful outcomes, as this will resonate well with their culture of inclusivity and shared ideas.