Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT service desk, compliance, vendor relations, and disaster recovery.
- Company: Join a globally recognised bank with over 10 million customers.
- Benefits: Enjoy a hybrid work model with 3 days in-office and 2 days remote.
- Why this job: Be part of a thriving business that values innovation and compliance.
- Qualifications: Experience in IT governance and service management is essential.
- Other info: Opportunity to work in a dynamic environment with a focus on professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer.
Please note that this is a hybrid role with 3 days in the office and 2 days working from home.
Key Responsibilities:- IT Service Desk Oversight
- Compliance and Governance
- Vendor Management
- Disaster Recovery and Business Continuity
1. Compliance and Governance:
- Oversee, and maintain compliance with Cyber Essentials Plus and ISO27001 requirements and other international standards as part of business as usual (BAU) to ensure periodic recertification.
- Conduct monthly testing of Cyber and IT controls.
- Monitor and manage audit and risk remediation actions.
- Ensure all IT documentation, policies, and Standard Operating Procedures (SOP) are up to date and adhered to.
2. Vendor Management:
- Ensure vendor compliance with SLAs.
IT Governance & IT Service Desk Manager employer: The Curve Group
Contact Detail:
The Curve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Governance & IT Service Desk Manager
✨Tip Number 1
Familiarise yourself with the latest IT governance frameworks and standards, such as ISO27001 and Cyber Essentials Plus. Being well-versed in these will not only help you understand the role better but also demonstrate your commitment to compliance during discussions.
✨Tip Number 2
Network with professionals in the banking and IT governance sectors. Attend relevant industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in IT service management.
✨Tip Number 3
Prepare to discuss your experience with vendor management and compliance oversight in detail. Be ready to share specific examples of how you've successfully managed SLAs and ensured adherence to governance policies in previous roles.
✨Tip Number 4
Research the company’s current IT initiatives and challenges. Understanding their business model and how IT governance plays a role in their operations will allow you to tailor your conversation and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace IT Governance & IT Service Desk Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the IT Governance & IT Service Desk Manager position. Make sure you understand the key responsibilities and required skills, particularly in compliance, governance, and vendor management.
Tailor Your CV: Customise your CV to highlight relevant experience in IT governance, service desk management, and compliance with standards like Cyber Essentials Plus and ISO27001. Use specific examples that demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the job requirements. Emphasise your experience in managing IT services, ensuring compliance, and handling vendor relationships. Show enthusiasm for the role and the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you're applying for.
How to prepare for a job interview at The Curve Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the IT Governance & IT Service Desk Manager position. Familiarise yourself with compliance standards like Cyber Essentials Plus and ISO27001, as well as the importance of vendor management and disaster recovery.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in IT governance and service desk management. Highlight specific examples where you've successfully overseen compliance, managed vendors, or improved IT processes, as this will demonstrate your capability for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to IT governance and how they handle compliance and risk management. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
✨Demonstrate Leadership Skills
As a manager, you'll need to exhibit strong leadership qualities. Be ready to discuss how you've led teams in the past, resolved conflicts, and motivated staff to achieve compliance and service excellence.
