Building Society Clerk in Seaton, Devon

Building Society Clerk (Part-Time)

Seaton, Devon
£23,751 FTE starting salary (pro rata)
16-22 hours per week (to be discussed)

About the Role

We\’re seeking two part-time Building Society Clerks to support our Yorkshire Building Society Agency in Seaton, Devon. This position combines customer service with administrative support, ideal for someone organised, approachable, and professional.

You\’ll join a supportive and experienced team in a welcoming office environment, working directly with customers and helping ensure smooth day-to-day operations.

Main Responsibilities

Full training provided

• Process deposits, withdrawals, and account openings
• Support customers with online banking and digital queries
• Answer phone calls and take messages accurately
• Handle admin tasks in line with YBS policies and procedures
• Open and close the office, and maintain tidy reception areas
• Greet and assist customers, visitors, and contractors

What We\’re Looking For

• Friendly, professional, and customer-focused
• Previous customer service experience is essential
• Experience handling cash is helpful (but not required)
• GCSE Maths (Grade 4 / C or higher)
• Confident using digital tools and platforms
• Excellent communication (oral and written)
• Organised, adaptable, and discreet with a team-oriented mindset

Hours & Benefits

• 16-22 hours/week, Mon-Fri (Saturday mornings may be added later)
• In-person role based in Seaton office (8:50am-5:05pm, with 1-hour lunch break)
• 20 days holiday + bank holidays (pro rata)

? Increases to 25 days after 3 years
? Option to buy/sell 1 week of holiday (at manager\’s discretion)

• Death in service: 3x salary
• Access to health & wellbeing perks via employee rewards scheme
• 24/7 Employee Assistance Programme (EAP)
• Referral bonus schemes
• Pension: 3% rising to 4% (matched up to 6% after 4 years)
• Optional benefits including private medical, cycle to work, and charity giving