At a Glance
- Tasks: Build strong relationships with partners and manage exciting marketing campaigns.
- Company: Join Craft Gin Club, the UK's leading gin subscription service with a fun, adventurous culture.
- Benefits: Enjoy hybrid working, flexible hours, 25 days holiday, and team socials.
- Other info: Great career growth opportunities in a collaborative and inclusive environment.
- Why this job: Be part of a passionate team creating unforgettable experiences for gin lovers.
- Qualifications: 1-2 years in account management and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At Craft Gin Club, we're friendly experts with a spirit for adventure. We're here to take people on a journey through the wonderful world of quality spirits, the passionate people who craft them, and the hundreds of ways to enjoy them. You may have known us as Craft Gin Club — the UK's leading gin subscription club — delivering discovery, delight and expertly curated experiences to tens of thousands of members across the UK every month. From rare and exclusive spirits to original cocktails, inspiring stories and unforgettable experiences, we exist to satisfy curiosity and bring people together through great drinks and even better moments. We're ambitious, creative, fast‑moving and collaborative. Above all, we believe work should be engaging, rewarding and enjoyable — just like the experiences we create for our members.
The Role
We're looking for a proactive, highly organised Partnerships Account Executive to join our Partnerships team here at Craft Gin Club. Every month, our amazing boxes land at the doors of our customers, jam packed with spirits, mixers, treats and our must‑read magazine ‘Your Spirit Guide'. The commercial strength and customer satisfaction success of our boxes depends highly on the quality of our partners. These partners benefit from sampling, marketing and insight campaigns, all created in‑house by Craft Gin Club. Keeping commercial partners happy and satisfied is crucial to the growth and future success of Craft Gin Club. This role will ensure Craft Gin Club commercial partners have a positive experience when working with us, and they continue to view us as an integral part of their marketing budgets.
What You’ll Be Doing
- Partner relations: developing close working relationships with our box partners and owning the relationship with partners from campaign sign‑off to completion.
- Campaign development: understanding our partners' objectives, communicating those objectives internally, and working with teams to develop bespoke campaigns.
- Campaign coordination: managing campaign execution, working with internal teams to ensure campaigns are executed correctly and on deadline to surpass expectations.
- Partner reporting: collect, analyse and synthesise all campaign activity and data in comprehensive campaign reports; and presenting these reports to partners.
- Data/Insight: creating monthly surveys on the Zoho platform ensuring our members can deliver feedback for partners.
- Upselling services: understanding our marketing products suite and which of our offerings would complement partner campaigns; pitching these offerings to our partners.
- Family of Distillers: working closely with our Family of Distillers post campaign, ensuring Craft Gin Club maintains a superb reputation within the drinks industry.
What We’re Looking For
- Outstanding account management / client services skills
- Passionate about delivering a seamless service for partners
- Excellent organisational skills
- Confidence in building new and existing relationships
- KPI and target driven with a need to prove yourself and achieve objectives
- Time management - able to meet deadlines
- Ability to work well with internal stakeholders
- Excellent communication skills, both written and verbal
- Attention to detail
- Personable & approachable
- Proactive and leads with own initiative
- Ability to hit the ground running and manage multiple projects simultaneously
Essential Skills & Experience
- 1‑2 years experience in account management role
- Strong knowledge of commercial partner processes
- Excellent communication and stakeholder management skills
- Strong analytical and problem‑solving abilities
Desirable
- Experience working in a startup environment
- Passion for food & drink
Benefits
We're building a team of curious, passionate and ambitious people who genuinely enjoy what they do. We move quickly, support each other and celebrate wins together. Here's what you can expect:
- Hybrid working
- Flexible working hours
- 25 days holiday, increasing with service (plus bank holidays)
- Real career development opportunities
- Regular team socials and events
- Staff discount across our online store
- Monthly tastings and product experiences
- A collaborative and inclusive culture where your ideas matter
Client Success Executive employer: The Curious Drinker
At Craft Gin Club, we pride ourselves on being a vibrant and inclusive employer that values creativity and collaboration. Our team enjoys a flexible working environment, generous holiday allowances, and real opportunities for career development, all while being part of a passionate community that celebrates the joy of quality spirits. Join us in crafting unforgettable experiences for our members and partners alike, where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Client Success Executive
✨Tip Number 1
Get to know Craft Gin Club inside out! Familiarise yourself with their products, values, and the unique experiences they offer. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences. This can give you insider knowledge and might even lead to a referral!
✨Tip Number 3
Prepare for your interview by thinking of examples that showcase your account management skills. Be ready to discuss how you've built relationships and managed campaigns in the past—this is key for the Partnerships Account Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Craft Gin Club family!
We think you need these skills to ace Client Success Executive
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role and the spirits industry shine through. We love candidates who are genuinely excited about what we do at Craft Gin Club, so don’t hold back!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in account management and client services. We want to see how your skills align with our needs, so be specific about your achievements!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Curious Drinker
✨Know Your Partners
Before the interview, do your homework on Craft Gin Club's partners and their products. Understanding their objectives and how they align with the club's mission will show that you're proactive and genuinely interested in the role.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple projects or campaigns in the past. Highlight your time management strategies and how you ensure deadlines are met while maintaining quality.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves a lot of communication with partners and internal teams, demonstrating your excellent verbal and written skills during the interview is crucial.
✨Bring Data to the Table
Prepare to discuss how you've used data to inform decisions in previous roles. Being able to analyse and present campaign results will be key in this position, so showcasing your analytical skills will set you apart.
