Guest Experience Advisor – Restaurant, Bar & Front Desk

Guest Experience Advisor – Restaurant, Bar & Front Desk

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver warm, guest-focused service across breakfast, restaurant, bar, and reception.
  • Company: Join the CURA Kensington, a vibrant hotel under the Marriott brand.
  • Benefits: Enjoy comprehensive benefits, discounts, meals on duty, and career development opportunities.
  • Other info: Join a globally connected team with exciting growth potential.
  • Why this job: Be the friendly face that creates memorable experiences for guests.
  • Qualifications: Passion for customer service and a friendly attitude.

The predicted salary is between 24750 - 30250 £ per year.

The CURA Kensington, a Tribute Portfolio Hotel by Marriott, is seeking a Gust Service Associate to deliver warm, guest-focused service across breakfast, restaurant, bar, and reception.

You’ll be the friendly face helping guests navigate their stay and dine with us, ensuring a memorable experience.

Join a vibrant, globally connected team under Marriott standards, enjoy comprehensive benefits, discounts, meals on duty, and a clear path for career development within the CURA and Marriott brands.

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Guest Experience Advisor – Restaurant, Bar & Front Desk employer: The Cura - Food & Beverage

At The Cura Kensington, a Tribute Portfolio Hotel by Marriott, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Food & Beverage Manager, you will enjoy competitive compensation, performance-based bonuses, and exceptional benefits, all while leading a passionate team in a dynamic environment that values creativity and guest experiences. With ongoing training and career progression opportunities within the global Marriott network, you'll have the chance to shape the future of Kenny’s Restaurant & Bar and make a lasting impact in the heart of West London.

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Contact Details:

The Cura - Food & Beverage Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Advisor – Restaurant, Bar & Front Desk

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Cura - Food & Beverage. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Cura - Food & Beverage

Don't be shy about reaching out to The Cura - Food & Beverage directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Advisor – Restaurant, Bar & Front Desk

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Cura - Food & Beverage and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Cura - Food & Beverage

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!