Systems Development & Information Assistant (Childrens Team) - CMB1602e

Unfortunately, this vacancy has now closed. Other suitable opportunities may be available, please use the \’Search for jobs\’ page to see a list of our current vacancies.

Unfortunately, this vacancy has now closed. Other suitable opportunities may be available, please use the \’Search for jobs\’ page to see a list of our current vacancies.

Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Systems Development and Information Assistant

About this opportunity

Do you thrive working systematically and effectively in a fast-paced environment?

Are you looking for a new and rewarding challenge?

Weare looking to recruit an enthusiastic and proactive individual to join our Children’s Systems Development and Support Service. We develop and support multiple case management systems, for Children’s Social Care and Early Help.

This role is available full time on a permanent basis and will be primarily based from home.

You will take a supporting role in developing, maintaining and improving our key systems. You will ensure our systems are effective, and they meet the standards required, data is accurate, whilst also supporting staff in using the technology.

This will enable Cumberland and Westmorland & Furness Councils to deliver a high-quality service to their customers, guaranteeing compliance with statutory requirements and undertaking on-going analysis to support effective service delivery.

Cumberland Council is currently delivering a hosted ICT Service for Cumberland Council, Westmorland and Furness Council and Cumbria Fire and Rescue Service. The provision of these services will be disaggregated at a future date and employees will be TUPE allocated to one of the two Councils.

Key responsibilities:

• Provide day to day support to system users, resolve queries and escalate issues if necessary.
• Consult with relevant managers and staff in respect of business systems development
• Design, develop and update forms
• Provide technical support and training to staff.
• Assist with data entry, data quality checks and data cleansing tasks.
• Act as a point of contact for system users.

Who we’re looking for

To excel in this role, you will have experience or an interest in working with IT systems and databases. You will have strong attention to detail and have good communication skills and can build strong relationship with fellow employees. Can manage and prioritise multiple tasks effectively. Knowledge of LiquidLogic Children’s systems would be desirable.

You will have and understanding of relevant local authority legislation including GDPR and Information Security. A team player who can work with a high degree of accuracy and attention to detail you will bring innovative solutions and strong problem-solving skills to the team.

We’re looking for individuals who embody our organisation\’s core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Julie Harding on 07825928698 or julie.harding@cumbria.gov.uk

Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select \’yes\’ to the appropriate question during your application. Find out more

Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Application and Interview information
Closing date: Sunday 30th March 2025
Interview date: To be confirmed

Easily apply by submitting a Covering Letter covering your experience of the key responsibilities along with your CV and answering a few short questions.

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please also refer to our Careers site to find out more:

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